Deborah Denman Email & Phone Number

Responsible for providing exceptional customer service, efficient and accurate transaction processing, cash handling, adhering to bank policy and procedures. As well as maintaining dual control of cash and negotiable instruments and assisting Financial Center in achieving all sales goals.

Sales oriented and customer focused, Meet and greet customers, assist customers with choices, and provide information about the item in question. Operate register and maintain backstock.

Sarasota, Florida Area

Ensured Macy’s customers had a rewarding experience to keep them coming back time-after-time. Integral part of a dynamic sales team, which required fashion sense, knowledge of current fashion industry trends and sales strength.Responsibilities included, but were not limited to, demonstrating OUTSTANDING customer service skills, meeting hourly sales and loyalty-program goals, providing product knowledge to customers and working as part of a team to meet individual, department and national objectives.Performed, and was responsible for merchandise recovery, opening and closing registers, and demonstrating high quality, customer service.

Work as Compliance Specialist in the Customer Service Department.Directly support the CastForce project team by following up with sales/vendor reps via email and phone to ensure project completion and compliance with company standards.Use and maintain several key documents, to include Excel spreadsheets and other office software to ensure day-to-day-tasks are completed within the constraints of short and long-term deadlines.

Kankakee, Illinois

Supervised the company’s sales-order processing department. Directly involved in hiring, training, managing and evaluating employees.Created, through graphic design software, supplemental mailings for company catalog.Solely responsible for in-house and purchased mail lists keeping them to company standards and within US postal regulations.Maintained knowledge of bulk mail and postal regulations then applied them in the most cost-effective manner. --Saved the company thousands of dollars by skillfully negotiating bulk mail practices with an outside vendor.Handpicked by company owner to develop and design company handbook. Which became the sole resource for Shoup benefit, Human Resource guidelines and company procedures.Maintained company’s Web site including updates to the site, required photography Photoshop skills and in-depth knowledge of company products to maintain design standards, continuity and brand identity.Sought out continuing education programs that helped the company sustain and grow its internal and external brand as a ethical, family owned business.

Illinois

Developed and implemented a successful business plan for the daily operation of my own business.Maintained all facets of running the business; marketing, financial record keeping, organized trips, maintained equipment.Customers continually commented on my professionalism and outstanding customer-service skills.

As a freelance Nail Tech, I managed all aspects of my service business.Services including manicures, pedicures, waxing and ear piercing.Board Certified in the state of Illinois