Deborah Dirker Email & Phone Number

South Carolina, United States

Nashville, TN

• Responsible for all aspects of software implementation and project coordination including workflow analysis, process design and documentation, internal resource planning, managing client expectations, project.
• Provide overall implementation of Electronic Health Records (EHR) and Practice Management
• Lead the Implementation via the standard project plan
• Provide application subject matter expertise in order to ensure smooth transitions to the software
• Apply necessary tools and processes to identify and communicate project goals, schedules, risks, responsibilities, progress, and performance in conjunction with standard project management practices
• Evaluate clients’ workflows, documents and procedures for implementation and customized training and conduct training courses

Clarkston, MI

Troy, Michigan

United States

Flint, MI

• Director of Physician Billing, 2009-2010
• Responsible for all fiscal & accounts receivable activity for multi-specialty group practices and residency program.
• Responsible for oversight of following departments: Specialty and family practice billing, cash processing department, patient and insurance collections, and credentialing
• Evaluated and developed business processes, redesigned workflows and training from the point of scheduling, to charge capture, through billing and collections utilizing McKesson EMR & PM software
• Implemented denial management tools to identify their root cause and identified additional revenue opportunities

Troy, MI

• William Beaumont Hospital-Assistant Director of Patient Accounts/Regional Practice Administrator, 2004-2009
• Responsible for all aspect of successful management of AR functions for primary care and multi-specialty group practices
• Responsible for direct oversight of multiple Outreach practices in an employed network. Oversight consisted of: Construction design of space, IT project management, staffing, budget adherence, review of monthly.
• Continuously monitor and evaluate payer reimbursement practices via reports and validate expected reimbursement. Also meet with contracted payers to ensure both payers and billing are in compliance and to assure all.
• Identify additional revenue potential by analyzing appropriateness of revenue codes, CPT and diagnosis coding and minimizing rejections
• Assisted in conversion & implementation procedures of the hospitals PM system (EPIC), as it related to various areas of revenue cycle

Healthcare Administration, Health/Health Care Administration/Management

Chts-Pw Certification, Health Information Technology Program-Certified Practice Workflow And Pm Redesign Specialist

Credential; Certified Healthcare Technology Specialist-Practice Workflow and Information Management Redesign Specialist