Deborah Djian

Deborah Djian Email and Phone Number

MSc Wine & Gastronomy đŸ· Neoma BS @ Les Grappes
Paris, FR
Deborah Djian's Location
Paris, Île-de-France, France, France
About Deborah Djian

Msc Wine & Gastronomy - en derniĂšre annĂ©e du Programme Grande École de Neoma Business School (campus de Reims).

Deborah Djian's Current Company Details
Les Grappes

Les Grappes

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MSc Wine & Gastronomy đŸ· Neoma BS
Paris, FR
Website:
lesgrappes.com
Employees:
82
Deborah Djian Work Experience Details
  • Les Grappes
    Les Grappes
    Paris, Fr
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  • France Boissons
    Assistante Category Manager (BiĂšres, Spiritueux, Softs)
    France Boissons Jul 2024 - Present
    Rueil-Malmaison, Île-De-France, France
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  • CuvĂ©e PrivĂ©e
    Customer Success Manager
    Cuvée Privée Mar 2023 - Aug 2023
    Ville De Paris, Île-De-France, France
    - Mettre en place un reporting régulier en définissant des KPIs pour optimiser le service client- Analyser la satisfaction client par le biais de questionnaires quantitatifs et qualitatifs- Fidéliser les clients par la mise en place de divers projets CS (campagne d'appels sortants, FAQ améliorée, rétrospective..)
    View
  • Quitoque
    Chef De Projet Expérience Client
    Quitoque Jul 2022 - Sep 2022
    - Responsable « Voix du client » : analyse et reporting des donnĂ©es de satisfaction client (NPS, verbatim...)- Gestion de campagnes d’appels sortants : relation avec le prestataire, contrĂŽle qualitĂ©, suivi hebdomadaire des rĂ©sultats- Mise en place de l’internalisation des appels sortants : logistique, formation et management d’une Ă©quipe de dix opĂ©rateurs, suivi quotidien des opĂ©rations- Lancement campagnes CRM hebdomadaires- RĂ©vision du programme de fidĂ©litĂ© client
    View
  • Quitoque
    Chef De Projet Expérience Client
    Quitoque Jan 2022 - Jul 2022
    Ville De Paris, Île-De-France, France
    View
  • Supervan
    Chargée Des Opérations Junior
    Supervan Sep 2020 - Mar 2021
    Ville De Paris, Île-De-France, France
    View

Deborah Djian Education Details

Frequently Asked Questions about Deborah Djian

What company does Deborah Djian work for?

Deborah Djian works for Les Grappes

What is Deborah Djian's role at the current company?

Deborah Djian's current role is MSc Wine & Gastronomy đŸ· Neoma BS.

What schools did Deborah Djian attend?

Deborah Djian attended Neoma Business School, Aix-Marseille Université, Europa-UniversitÀt Viadrina Frankfurt (Oder).

Who are Deborah Djian's colleagues?

Deborah Djian's colleagues are Zoé Lammertyn, Lucas Imbernon, Charles Cros, Emilien Chatel, Thibaut Gouny, Adrien Garnier, Loïc Nkwamen.

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