Conducting medical and mental health triage, including psychiatric evaluation, on incoming pre-adolescent and adolescent patients. Implementing patient care plans and completing all admission documentation for newly admitted patients. Collaborating with other intake departments including social work, supervisors, unit coordinators, physicians and floor personnel.

Provided in home case management services, full health assessments, IV maintenance, antibiotic therapy, wound care, NG tube maintenance, and trach maintenance on a routine basis. Developed, implemented and evaluated care plans, as well as conducted health assessments and collaborated with physicians, social workers and other staff to implement effective care in a coordinated manner. Provided education on disease process, nutrition, medications and procedures for self-management of care.

Provided inpatient mental health and crisis care to adults and seniors with chronic mental illness, memory loss, and cognitive delays in an acute care setting. Supervised a staff of RN’s, LPN’s and CNA’s, to include administrative duties such as scheduling, orientation and coaching of staff, and contributing to the implementation of functional standards of care.

Provided case management services, medical and mental health assessments, education and medication management. Performed medical and mental health assessments on adults and seniors in their homes post hospitalization. Developed, implemented and evaluated outcomes for patient care plan. Provided education to patient and family for medication management and disease management.

Provided inpatient acute care and crisis interventions, including medication management, medical and behavioral assessments, for adolescent, adult, military, and senior psychiatric patients with severe and enduring mental illness. Developed, implemented and evaluated inpatient care planning. Collaborated with psychiatrists and other health care providers to maintain quality patient care and services. Precepted new employees and participated as member of Rapid Response Team, Code Blue Team, and Crisis Response Team.

Provided crisis interventions including medication management, behavioral assessments, and medical assessments for adult psychiatric patients in crisis at the Behavioral Health Emergency Department. Worked closely with a multidisciplinary team to provide comprehensive and individualized patient care to individuals during psychiatric emergencies. Responsible for supervising and managing nurses and other staff, including coordinating the daily workload of assigned staff to meet clinical requirements. Conducted regular medical records review and audits to assure quality measures were being followed and maintained. Promoted and improved patient services by problem solving patient complaints and grievances.