Retired
Current
Jun 2024 - Present
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Deborah Dunks Email & Phone Number
Retired - Customer Centric Leader and Senior Manager - Financial Services, Mortgages & Programme Management of Change (PRINCE2)
at
Retired
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✓ Verified July 2026
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Current company
Role
Retired - Customer Centric Leader and Senior Manager - Financial Services, Mortgages & Programme Management of Change (PRINCE2)
Location
Greater Reading Area, United Kingdom
Company size
Who is Deborah Dunks? Overview
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Quick answer
Deborah Dunks is listed as Retired - Customer Centric Leader and Senior Manager - Financial Services, Mortgages & Programme Management of Change (PRINCE2) at Retired, a with 10 employees, based in Greater Reading Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Deborah Dunks.
Deborah Dunks previously worked as Retired at Retired and Head Of Financial Planning at Wise Investment. Deborah Dunks holds A Levels, Economics/Geography/Maths from Bracknell & Wokingham College.
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Retired
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Profile bio
About Deborah Dunks
Inspirational and influential Customer Centric Leader and Senior Manager. A sustained record of success in the financial services marketplace with an extensive background in customer service and operations. A track record of setting clear expectations, managing strategic change and continued business and process improvement. A top performer focused on delivering results, drives for success, efficiency and excellent customer service. Engaging and empowers team to be successful, building trusting and collaborative relationships with stakeholders. Demonstrates strong analytical, problem solving and decision-making skills with a passion for customer care and quality, together with excellent communication skills. Thrives under pressure and works at pace, applying a logical and organised methodology. Welcomes new challenges and is an innovative and creative thinker, embracing change with a flexible, agile and highly professional approach.KEY SKILLS• Defining & Improving Customer Service. • Leading & Driving Business Projects. • Delivering Change & Transformation.• Building & Empowering Teams.
Listed skills include Management, Leadership, Project Management, Banking, and 43 others.
Current workplace
Deborah Dunks's current company
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Retired
8 roles
Deborah Dunks work experience
A career timeline built from the work history available for this profile.
Head Of Financial Planning
Wise Investment is an independent wealth management and financial planning business and forms part of the Employee Owned Oak Investment Partnership. Since 1992 Wise has provided financial advice and investment management solutions to private clients with a focus on Long term investment management, planning for retirement, generation income from client’s investments and pensions and financial protection.With a Key focus on building long-terms relationships with Clients and Investors the partnership has grown thanks to recommendations from existing clients and growth of the fund management business
Feb 2018 - Jun 2024
Senior Operations Manager
Responsible for managing days to day operation of a telephony regulated mortgage advice sales team of 70. Including:- sales management, coaching and development as a 2nd line regulatory supervisor with KPIs focused on customer satisfaction, corporate objectives, compliance/risk and budget control. Delivering continuous improvement and transformational business projects and working with senior stakeholders to lead change for the telephone channel as a whole
Nov 2014 - Dec 2017
Senior Manager - Distribution Change - Mortgages
Programme management of strategic regulatory change and business transformation across a large UK distribution network - F2F, telephony and online business models. Managing a team of c. 30 to 50 to deliver long term strategy change, implementation and continuous improvement projects with a focus on the customer experience and end of end journey. Effective stakeholder management and influencing key people to ensure deliver of regulatory projects on time within SLAs.
Aug 2013 - Nov 2014
Area Sales Manager
1st line Supervision and Line Management of Mortgage Consultants and Financial Planning Manager
Sep 2008 - Aug 2013
Senior Branch Manager
Responsible for a key Location within Nationwide's Retail Branch Network
May 2004 - Mar 2006
Area Manager
Dec 1995 - May 2004
Project Manager
Secondment - delivery of Mortgage Regulation changes and New Organisational structure within Branch Network
Aug 2000 - Oct 2001
Team & coworkers
Colleagues at Retired
Other employees you can reach at byggfokus.com. View company contacts for 10 employees →
JG
J G
Colleague at RetiredTadworth, England, United Kingdom
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JB
Jeff Boswell
Colleague at RetiredGreater Melbourne Area, Australia
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HL
Harry Larkin
Colleague at RetiredFountain Valley, California, United States
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KG
Kevin Gillibrand
Colleague at RetiredWarrington, England, United Kingdom
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BB
Bob Bruce
Colleague at RetiredUnited States
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JM
Joyce Meerdink
Colleague at RetiredTampa, Florida, United States
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SW
Shirley Westlake
Colleague at RetiredPatchway, England, United Kingdom
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DH
Dawn Haggard, Grcp
Colleague at RetiredAtlanta Metropolitan Area, United States
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MH
Martin Hall
Colleague at RetiredBiggleswade, England, United Kingdom
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JH
Jerry Hager
Colleague at RetiredLos Angeles, California, United States
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J G
Colleague at RetiredTadworth, England, United Kingdom
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JB
Jeff Boswell
Colleague at RetiredGreater Melbourne Area, Australia
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HL
Harry Larkin
Colleague at RetiredFountain Valley, California, United States
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KG
Kevin Gillibrand
Colleague at RetiredWarrington, England, United Kingdom
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BB
Bob Bruce
Colleague at RetiredUnited States
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JM
Joyce Meerdink
Colleague at RetiredTampa, Florida, United States
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SW
Shirley Westlake
Colleague at RetiredPatchway, England, United Kingdom
View →
DH
Dawn Haggard, Grcp
Colleague at RetiredAtlanta Metropolitan Area, United States
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MH
Martin Hall
Colleague at RetiredBiggleswade, England, United Kingdom
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JH
Jerry Hager
Colleague at RetiredLos Angeles, California, United States
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2 education records
Deborah Dunks education
A Levels, Economics/Geography/Maths
O Levels
The Holt Girls School
FAQ
Frequently asked questions about Deborah Dunks
Quick answers generated from the profile data available on this page.
What company does Deborah Dunks work for?
Deborah Dunks works for Retired.
What is Deborah Dunks's role at Retired?
Deborah Dunks is listed as Retired - Customer Centric Leader and Senior Manager - Financial Services, Mortgages & Programme Management of Change (PRINCE2) at Retired.
Where is Deborah Dunks based?
Deborah Dunks is based in Greater Reading Area, United Kingdom while working with Retired.
What companies has Deborah Dunks worked for?
Deborah Dunks has worked for Retired, Wise Investment, and Nationwide Building Society.
Who are Deborah Dunks's colleagues at Retired?
Deborah Dunks's colleagues at Retired include J G, Jeff Boswell, Harry Larkin, Kevin Gillibrand, and Bob Bruce.
How can I contact Deborah Dunks?
You can use AeroLeads to view verified contact signals for Deborah Dunks at Retired, including work email, phone, and LinkedIn data when available.
What schools did Deborah Dunks attend?
Deborah Dunks holds A Levels, Economics/Geography/Maths from Bracknell & Wokingham College.
What skills is Deborah Dunks known for?
Deborah Dunks is listed with skills including Management, Leadership, Project Management, Banking, Change Management, Team Leadership, Sales Management, and Operations Management.
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