Deborah E. Silva Email and Phone Number
🌎 Passionate Trilingual Customer Service Professional With a rich background spanning over 12 years in customer service and sales, I am a dynamic professional thriving in challenging and dynamic environments. My journey reflects a robust track record of delivering outstanding customer service across diverse industries.Demonstrating communication and relationship-building skills, I believe in fostering a collaborative team spirit to achieve unparalleled customer satisfaction. My proven expertise includes efficient day-to-day operations management, ensuring seamless workflows, and cultivating positive and organized work environments. Committed to consistently providing solutions, handling complaints with finesse, and exceeding targets, I bring a wealth of experience and dedication to every role. My international living experience of over five years has honed my adaptability and cultural sensitivity, allowing me to excel in multicultural work environments. Exploring exciting opportunities in customer service, I offer a unique blend of operational and managerial skills coupled with a genuine passion for delivering top-notch service. Eager to contribute to a dynamic, customer-centric role, I thrive on the energy of collaborative environments.Passionate Customer Service Professional | Dedicated to Elevating Customer Experience | Fluent in Problem-Solving and Building Lasting Relationships | Let's connect and explore how my skills and enthusiasm can contribute to the success of your team! 🌟
Ryan'S Pub
View- Employees:
- 11
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Customer Service – Bartender And Manager AssistantRyan'S Pub Sep 2023 - PresentDublin, County Dublin, IrelandOverseeing day-to-day operations to ensure a smooth and efficient workflow, prioritizing an exceptional customer experience. Managing a clean, organized workstation and crafting drinks to high standards. Taking on managerial responsibilities, including stock control, staff training, and customer issue resolution. Maintaining a well-stocked, hygienic bar, aligning with high service standards. -
Customer Service – Bar WaitressNorwegian Cruise Line Holdings Ltd. Mar 2023 - Aug 2023Miami, Florida, United StatesAs a dedicated crew member on board the Norwegian Cruise Line, provided exceptional customer service across 12 bars, including those in casinos and entertainment venues. Ensuring a seamless experience for guests through engaging service, efficient bar management, and adherence to high-quality standards. Collaborating with staff to create an enjoyable atmosphere, implementing upselling strategies, and handling financial transactions. Completed extensive training in crowd safety, survival techniques, firefighting, and first aid, equipped with essential skills for emergency situations. -
Customer Service – Bar StaffRyan'S Pub Jul 2021 - Jul 2022Dublin, County Dublin, IrelandPlayed a pivotal role in maintaining a seamless and efficient operation, ensuring a clean and organized workstation, crafting drinks to the pub's standards, and addressing inquiries and handling complaints. Actively contributing to maintaining a well-stocked and clean bar environment, demonstrating a commitment to high standards of service. -
Production Operative - Team LeaderDonnely'S Veg&Fruit Jun 2018 - Aug 2021County Dublin, IrelandAs a Production Operative and Team Leader, organized activities in the packaging department, supervising the production process and leading a motivated team. Training and preparing team members, ensuring optimal performance and results, and committing to minimizing errors through thorough oversight. A multifaceted role significantly contributed to the efficiency and success of production operations.
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Customer Advisor - Sales ConsultantLe Creuset Apr 2017 - Apr 2018Pátio Batel - Curitiba E Região, BrasilEnsured the store's daily operational readiness, implemented effective customer attraction strategies, and optimized after-sales services. Fostered strong customer relationships by contacting them on their birthdays through various channels. Consistent communication with customers, providing updates on brand launches, showcased commitment to delivering an exceptional customer experience. -
Jewelry Consultant - Sales ConsultantVivara Oct 2015 - Mar 2017Pátio Batel - Curitiba E RegiãoAssumed extensive responsibilities for seamless store operations, including meticulous preparation and organization of jewelry exhibitions and daily inventory management. Excelled in delivering exceptional customer service, overseeing jewelry making orders, and implementing effective strategies for customer attraction and after-sales engagement. Proactively communicated with customers about brand launches and events, enhancing brand loyalty. Actively participated in inventory procedures and demonstrated proficiency in cash closing processes, contributing significantly to Vivara's overall success and positive customer experience. -
Client AssociateDolce&Gabbana S.R.L Jan 2015 - Mar 2016Pátio Batel - Curitiba E Região, BrasilSpecialized in managing the customer relationship management system, utilizing it to proactively communicate tailored insights to clients. This approach played a crucial role in guiding customers through their purchasing decisions. Additionally, took charge of executing monthly events aimed at boosting sales and introducing new products, contributing to the overall growth and success of the brand in the dynamic retail environment. -
Sales ConsultantMichael Kors Sep 2013 - Jan 2015Pátio Batel - Curitiba E Região, BrasilPátio Batel sales incentive campaign. In a ranking with more than 800 participating salespeople I obtained the following results: 5th Place: Mother's Month (May / 2014) 4th Place: Valentine's Month (June / 2014) 4th Place: Father's Month (August / 2014) 8th Place: Christmas (December / 2014)
Deborah E. Silva Education Details
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Accounting And Finance -
Logistics, Materials, And Supply Chain Management -
Dublin College Of Advanced StudiesEnglish Language And Literature, General -
French Studies
Frequently Asked Questions about Deborah E. Silva
What company does Deborah E. Silva work for?
Deborah E. Silva works for Ryan's Pub
What is Deborah E. Silva's role at the current company?
Deborah E. Silva's current role is Customer Service Representative | Customer Experience | Customer Success & Sales | CRM | Hospitality.
What schools did Deborah E. Silva attend?
Deborah E. Silva attended Independent College Dublin, Pontifícia Universidade Católica Do Paraná, Dublin College Of Advanced Studies, Aliança Francesa De São Paulo.
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Deborah Rosa e Silva
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