Deborah Felder Email & Phone Number

Madrid, Community Of Madrid, Spain

Organizing and conducting new member onboarding calls to build a relationship Creating and maintaining member’s profiles Lead and project management end-to-end itinerary planning process for all member trip requests by collaborating with other departments. Ongoing member portfolio management and engagement to ensure the highest levels of satisfaction and trip opportunities. Identification of opportunities to increase member engagement Post trip tracking and feedback Compiling reports and analysis, regularly and on a project basis Maintaining highest level of customer experience and member satisfaction

Palma, Balearic Islands, Spain

Organizing and conducting new member onboarding calls to build a relationship Creating and maintaining member’s profiles Lead and project management end-to-end itinerary planning process for all member trip requests by collaborating with other departments. Ongoing member portfolio management and engagement to ensure the highest levels of satisfaction and trip opportunities. Identification of opportunities to increase member engagement Post trip tracking and feedback Compiling reports and analysis, regularly and on a project basis Maintaining highest level of customer experience and member satisfaction

United States

Remote from Buenos Aires, Argentina Managing corporate portfolios Troubleshooting and proposing operation's system improvements Building SOP (Standard Operating Procedures) for the department Training of new recruits Following up tasks and meetings. Managing billing team Overseeing and streamlining billing and collections processes Negotiating with vendors

United States

Handling and resolving day-to-day customer's issues in a very dynamic environment via phone, email and chat. Reservation management Guiding users through features and functionalities Troubleshooting and bug catcherImproving and building new processesTraining of new recruits

Cologne Area, Germany

Travel Advisor Organizing artist´s tours worldwide, private travel plans and business trips. Invoicing and Payments. Acquisition of new customers and increased sales volume Virtuoso partnership

City Of Buenos Aires, Buenos Aires Province, Argentina

Travel Advisor- Argentina Specialist Preparing itineraries, giving quotations, dealing with travelers and tour operators.Assisting and preparing individual or group trips via Internet, phone calls or walk-in customers. Invoicing and payments.Post-sales tracking.

Argentina

Group leader, teacher. Conduction of leisure and pedagogy activities for different group of children.

Ux/Ui Design

Tourism And Hospitality Management, Tourism And Travel Services Management, 8.83

Activities and Societies: Joined Talent Group Degree with Honors Certificated by UNWTO

Technical Bachelor Degree With Orientation In Administrative Management, Business Administration And Management, General