Deborah Ferguson Email and Phone Number
Proven leader with a talent for creating innovative programs that increase productivity, decrease turnover, and motivate team members to succeed. Creative thinker with the ability to take an idea from infancy to successful completion. Training manager with strong interpersonal skills and adept at driving team loyalty, retention, and efficiency.
David'S Bridal
View- Website:
- davidsbridal.com
- Employees:
- 4882
-
Sales ManagerDavid'S Bridal Oct 2021 - PresentMadison Heights, Michigan, United States
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Ecommerce ManagerGardner-White Jun 2020 - Sep 2021Responsible for recruiting, hiring, training, and retention of sales and support staff for ecommerce store. Monitor and evaluate both the store performance and individual staff performance. Work closely with web developers to ensure that customer experience is consistent for all points of customer contact (phone, chat, messaging, and website).Ecommerce department was recently recognized by Newsweek as one of "America's Best Trending Online Shops 2021". -
Digital Commerce Training ManagerArt Van Furniture Nov 2001 - Mar 2020Performance & engagement coach for ecommerce sales and service call center.Train, monitor, and evaluate performance of a sales team that generates over 22 million in revenue each year.Guest speaker for other departments within the company, including workshops on Customer Centric Service, De-escalating the Dissatisfied Guest, and Destressing in the Workplace. Created, developed, and implemented a digital commerce sales training program where none previously existed.Developed customer centric training which led to an increase in CSAT by over 20% and increase in average sale by $127. -
Children'S Ministry CoordinatorDearborn Free Methodist Church Jun 1998 - Aug 2001Dearborn, Michigan, United StatesManaged and recruited volunteers for all children's programs from newborn nursery through middle school.Created music programs for kindergarten through high school. Initiated a transportation program and recruited volunteer drivers to bring children from depressed neighborhoods to church events and activities.Created a teen mentor program which allowed high schoolers to assist with the younger children's activities. This led to an increase of more than 100% in teen attendance and participation. -
General ManagerRally'S Inc Sep 1989 - Jun 1992Redford Township, Michigan, United StatesHired, trained, and supervised diverse staff.General operations including above standard cost efficiency.Training of management new hires for metro Detroit area.Training of traveling staff for new location openings.Created, tested, and implemented a staff development program to decrease turnover and increase productivity. Program was then implemented for the entire Detroit region.
Deborah Ferguson Skills
Deborah Ferguson Education Details
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Music Teacher Education
Frequently Asked Questions about Deborah Ferguson
What company does Deborah Ferguson work for?
Deborah Ferguson works for David's Bridal
What is Deborah Ferguson's role at the current company?
Deborah Ferguson's current role is Sales Manager.
What schools did Deborah Ferguson attend?
Deborah Ferguson attended Greenville University.
What skills is Deborah Ferguson known for?
Deborah Ferguson has skills like Leadership, Team Motivation, Management, E Commerce, Contact Centers, Communication, Problem Solving, Public Speaking, Performance Appraisal, Salesforce.com, Time Management, Customer Service.
Who are Deborah Ferguson's colleagues?
Deborah Ferguson's colleagues are Laura A. Mina, Sydney Marshall, Kayla Healy, Brielle Ninesling, Elizabeth Persaud, Briana Pelayo Zamora, Caitlin Turner.
Not the Deborah Ferguson you were looking for?
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Deborah Ferguson
Greater Boston2yahoo.com, reatapharma.com4 +197257XXXXX
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Deborah Ferguson
Founder , Entertainment Director : Contentmodemagazine Fashion ConsultantLos Angeles, Ca2contentmode.com, gmail.com3 +164666XXXXX
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Deborah Ferguson
V.P., Talent & Organization Development At Greatamerica Financial ServicesCedar Rapids, Ia2greatamerica.com, greatamerica.com2 +131936XXXXX
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