Deborah Castillo, Cptd® Email & Phone Number

Houston, TX, US

Houston, Texas, United States

• Establishing the Talent Development function for this growing organization to achieve its strategic talent goals in the competitive construction industry.
• Building a learning culture by designing and implementing unique training interventions, increasing communication with construction employees, and developing an accessible hub of learning resources.
• Documenting work processes and best practices to identify efficiencies and ready the construction organization for future growth while identifying content for job skills training.
• Oversee the annual performance review program. Implementing a more forward-looking approach that encourages improved communication between managers and employees.
• Assumed responsibility for the implementation of Greenhouse Applicant Tracking System (ATS); developed documentation and training for users.

Houston, Texas Area

• Lead learning function for global real estate firm of 4500 employees, aligning learning with with strategic priorities, oversee geographically dispersed L&D team, manage vendors and contractors, manage LMS.
• Consult with regional and HR leadership to identify skill and knowledge gaps. Design, develop, and implement strategic solutions focusing on technical job skills, management skills, career development, and compliance..
• Defined and led pandemic response for learning & development. Quickly pivoted to virtual classrooms by training instructors to facilitate on Zoom and modifying course design resulting in a 90% increase in total course.
• Implemented new performance management program with internal stakeholders and external consultants that is aligned with business priorities. Gained efficiencies by moving from 15+ review forms to utilizing one standard.
• Moved from US-centric programming to global focus by partnering with international HR leaders to offer courses and programs in their countries. Implementing tools to address the language barrier and increase.
• Design and coordinate annual Management Orientation Program (MOP), an internal global conference offering 200+ new managers from all regions an introduction to Hines culture, professional development, and networking.

Houston, Texas Area

• Designed, implemented, and facilitated the Foundations of Stewart Management training program to build management skills of front-line leaders. Close to 100 managers completed the 2-month program within the first 9.
• Coordinated the communication for company-wide performance management process.
• Partnered with external consultants to oversee the completion of a high-potential leadership training program to develop future leaders for the firm.

Houston, Texas, United States

• Facilitated classroom and virtual classroom training sessions for my own as well as for DDI clients as a contract consultant. Topics included communication, leadership, and management skills.
• Developed custom management development programs ranging from one-hour webinars to multi-day programs. Wrote content, created course materials, and facilitated sessions.
• Planned and facilitated strategic planning meetings. Facilitated interactive meetings that met sponsor’s objectives, built group consensus, and encouraged full participation. Documented outcomes and provided guidance.

Bachelor Of Science, Marketing

Activities and Societies: SGA, Chi Omega, Campus Crusade

Master Of Arts, Higher Education & Student Affairs