Deborah Foakes Email and Phone Number

Promoted from Senior Credit Controller to Credit Control Supervisor Supervising a team of 5 Credit controllers and 2 cashiersAccount reconciliation and customer visits to key accounts and bad debtors, working to recover money and set up payment plans. Working alongside a Debt recovery team and Solicitors

Position Held: Senior Credit ControllerReporting to: Financial ControllerDuties Include: - Supervising other members of the team- Identifying overdue accounts and chasing appropriately.- Sending out appropriate chasing letters and emails.- Telephoning customers regarding their debt and held orders.- Working on aged debt reports daily.- Working on an assigned ledger split in to territories/ areas.- Assisting with customers invoice queries and… Show more Position Held: Senior Credit ControllerReporting to: Financial ControllerDuties Include: - Supervising other members of the team- Identifying overdue accounts and chasing appropriately.- Sending out appropriate chasing letters and emails.- Telephoning customers regarding their debt and held orders.- Working on aged debt reports daily.- Working on an assigned ledger split in to territories/ areas.- Assisting with customers invoice queries and working closely with other departments to resolve these disputes. - Working closely with other departments.- Setting credit limits and working with them.- Credit applications and reviews.- Working on unallocated cash, credit balances and old debt.- Setting weekly targets and monitoring cash collection based on my own accounts.- Direct Debits scheme.- Payments plans and arrangements.- Assisting with customers’ accounts which I am not assigned to.- Dealing with in coming telephone calls in a polite and professional manner.- Credit card payments.-- Copy invoices/statements.On stop orders.- Sending out invoices.- Monthly statement runs.- Assisting with Sales Ledger Administration duties include, collecting post from sorting office, Batch book, opening post, inputting payments, add listing payments and follow up work on un allocating payments.- Preparing bad debt reports.- Reporting to the Financial Controller. Show less

Sole Credit Control role

Account reconciliationChasing debt by Phone, email and faxWorking to cash and team targets