Deborah Gabbard Email and Phone Number

Manage daily business operations of an independently owned residential care agency serving developmentally disabled individuals and their families.

Prepare, write, rewrite and edit copy for five publicationsRead copy or proof to detect and correct errors in spelling, punctuation, and syntaxDevelop story or content ideas, for audience of health care professionals and seniorsAllocate print space for story text, photos, and illustrationsVerify facts, dates, and statisticsOversee publication production ensuring adherence to deadlines

*Responsible for quality control for all merchant services applications in Southern Ohio region as well as administrative duties for the office*Involved in management processes including initiating conference calls for all sales support analysts in the PNC footprint*Streamlined the PNC Merchant Services footprint's sales support team back up system for vacation and absences

*Managed a branch team to sales and customer service success.*Continued leading efforts to drive new households through the Work Perks program.*Co-led a workshop for the region's customer service leaders.