Deborah H.

Deborah H. Email and Phone Number

Customer Service Officer
Deborah H.'s Location
Parkes, New South Wales, Australia, Australia
About Deborah H.

I am a proactive and quick learner with a strong customer service focus, dedicated to meeting the needs of clients—whether they are retail customers, tenants, landlords, or students. With experience running a successful café, I understand the business side of decision-making and operations. As a versatile professional who enjoys staying busy, I’m always willing to take on new challenges. A lifelong learner, I continuously update my knowledge and skills to stay ahead. My diverse background spans Hospitality, Education Support, Banking, Business Administration, Management, and Training and assessment.

Deborah H.'s Current Company Details

Customer Service Officer
Deborah H. Work Experience Details
  • Lifestyle Solutions (Aust) Ltd.
    Contact Worker
    Lifestyle Solutions (Aust) Ltd. Nov 2021 - Apr 2022
    Australia
    Transporting Children to Family visits, appointments. supervision of Family contacts within Out of home care
  • Lifestyle Solutions (Aust) Ltd.
    Carer Support Officer
    Lifestyle Solutions (Aust) Ltd. Dec 2020 - Nov 2021
    Australia
  • Parkview Motor Inn
    Housekeeper
    Parkview Motor Inn Oct 2019 - Dec 2021
    Australia
  • Liquorland
    Sales Team
    Liquorland Oct 2019 - May 2020
  • Pcyc Nsw
    Childcare Assistant
    Pcyc Nsw Apr 2019 - Mar 2020
  • Parkes Hockey
    Canteen
    Parkes Hockey Apr 2019 - Oct 2019
    Parkes Nsw Australia
  • Dept Of Education
    Education Assistant - Relief
    Dept Of Education Jul 2017 - Apr 2018
    Parkes Region
    Experience working with children and Education support for Autistic, Downes Syndrome, Cerebral Palsy and Foetal Alcohol Syndrome students as well as main stream studentsEnglish language proficiency, Good numeracy skills, Computer skills, Woodworking Skills, Metal Working Skills, Hospitality Skills, Sewing SkillsStrong writing skills, Attention to details and accuracy, Highly accurate Record-keeping SkillsInterpersonal and communication skills for building a good relationship… Show more Experience working with children and Education support for Autistic, Downes Syndrome, Cerebral Palsy and Foetal Alcohol Syndrome students as well as main stream studentsEnglish language proficiency, Good numeracy skills, Computer skills, Woodworking Skills, Metal Working Skills, Hospitality Skills, Sewing SkillsStrong writing skills, Attention to details and accuracy, Highly accurate Record-keeping SkillsInterpersonal and communication skills for building a good relationship with students, teachers, and parentsCommunication with teachers, administrators, counselors, physical therapists and occupational therapistsCollaboration with teachers and other staff to ensure a safe and productive educational environment. Patience and stamina, the ability to cope with challenging behavior, and displayed a calm demeanor in all situations.Assisting in screening and assessing the educational needs of studentsCharting and recording academic and behavioral results for Learning ProgrammesAdministered and scored testsConducted small group and individual classroom activities with students based on differentiated learning needs. Developing students' self-help skills: eating, toileting, hygiene, behavior management, and academic skills.Class supervision, monitoring and supervision of large groups of children in school activities and on field trips. Managed and maintained classroom supplies and recordsOffice machines-Photocopying, fax, scanner, phone systemClasses ranging from Year 1 to Year 12. Show less
  • Century 21®
    Property Manager
    Century 21® Feb 2017 - Jun 2017
    Parkes Nsw 2870
    In-going, Outgoing and Routing inspections, Preparation of Condition Reports.Advertising and Sourcing suitable tenants for properties, Preparation of Leasing agreements,Repairs and Maintenance on Properties, Liaising with contractors for efficient serviceCommunication between Landlords, Tenants, Preparation of Management Agreements,Rent Collection, Bond Collection, Rental Arrears, Data entry, Reports, Distributed and sorted mail,Customer service, Reception duty, Answered… Show more In-going, Outgoing and Routing inspections, Preparation of Condition Reports.Advertising and Sourcing suitable tenants for properties, Preparation of Leasing agreements,Repairs and Maintenance on Properties, Liaising with contractors for efficient serviceCommunication between Landlords, Tenants, Preparation of Management Agreements,Rent Collection, Bond Collection, Rental Arrears, Data entry, Reports, Distributed and sorted mail,Customer service, Reception duty, Answered Phones and phone queries. Office machines- photocopy, fax, scanner, android and I phonesComputer with latest Microsoft Office programs, REST and Inspection Manager Programs Show less
  • Nsw Department Of Education
    Educational Assistant
    Nsw Department Of Education Jun 2012 - Jan 2017
    Parkes, New South Wales, Australia
    Experience working with children and Education support for Autistic, Downes Syndrome, Cerebral Palsy and Foetal Alcohol Syndrome students as well as main stream studentsEnglish language proficiency, Good numeracy skills, Computer skills, Woodworking Skills, Metal Working Skills, Hospitality Skills, Sewing SkillsStrong writing skills, Attention to details and accuracy, Highly accurate Record-keeping SkillsInterpersonal and communication skills for building a good relationship… Show more Experience working with children and Education support for Autistic, Downes Syndrome, Cerebral Palsy and Foetal Alcohol Syndrome students as well as main stream studentsEnglish language proficiency, Good numeracy skills, Computer skills, Woodworking Skills, Metal Working Skills, Hospitality Skills, Sewing SkillsStrong writing skills, Attention to details and accuracy, Highly accurate Record-keeping SkillsInterpersonal and communication skills for building a good relationship with students, teachers, and parentsCommunication with teachers, administrators, counselors, physical therapists and occupational therapistsCollaboration with teachers and other staff to ensure a safe and productive educational environment. Patience and stamina, the ability to cope with challenging behavior, and displayed a calm demeanor in all situations.Assisting in screening and assessing the educational needs of studentsCharting and recording academic and behavioral results for Learning ProgrammesAdministered and scored testsConducted small group and individual classroom activities with students based on differentiated learning needs. Developing students' self-help skills: eating, toileting, hygiene, behavior management, and academic skills.Class supervision, monitoring and supervision of large groups of children in school activities and on field trips. Managed and maintained classroom supplies and recordsOffice machines-Photocopying, fax, scanner, phone systemClasses ranging from Year 7 to Year 12. Show less
  • Nsw Department Of Education
    Educational Assistant
    Nsw Department Of Education May 2011 - May 2013
    Forbes, New South Wales, Australia
    Experience working with children and Education support for Autistic, Downes Syndrome, Cerebral Palsy and Foetal Alcohol Syndrome students as well as main stream studentsEnglish language proficiency, Good numeracy skills, Computer skills, Woodworking Skills, Metal Working Skills, Hospitality Skills, Sewing SkillsStrong writing skills, Attention to details and accuracy, Highly accurate Record-keeping SkillsInterpersonal and communication skills for building a good relationship… Show more Experience working with children and Education support for Autistic, Downes Syndrome, Cerebral Palsy and Foetal Alcohol Syndrome students as well as main stream studentsEnglish language proficiency, Good numeracy skills, Computer skills, Woodworking Skills, Metal Working Skills, Hospitality Skills, Sewing SkillsStrong writing skills, Attention to details and accuracy, Highly accurate Record-keeping SkillsInterpersonal and communication skills for building a good relationship with students, teachers, and parentsCommunication with teachers, administrators, counselors, physical therapists and occupational therapistsCollaboration with teachers and other staff to ensure a safe and productive educational environment. Patience and stamina, the ability to cope with challenging behavior, and displayed a calm demeanor in all situations.Assisting in screening and assessing the educational needs of studentsCharting and recording academic and behavioral results for Learning ProgrammesAdministered and scored testsConducted small group and individual classroom activities with students based on differentiated learning needs. Developing students' self-help skills: eating, toileting, hygiene, behavior management, and academic skills.Class supervision, monitoring and supervision of large groups of children in school activities and on field trips. Managed and maintained classroom supplies and recordsOffice machines-Photocopying, fax, scanner, phone system Show less
  • Department Of Education Wa
    Education Assistant
    Department Of Education Wa Apr 2006 - Sep 2011
    Carnarvon, Western Australia, Australia
    Experience working with children and Education support for Autistic, Downes Syndrome, Cerebral Palsy and Foetal Alcohol Syndrome students as well as main stream studentsEnglish language proficiency, Good numeracy skills, Computer skillsStrong writing skills, Attention to details and accuracy, Highly accurate Record-keeping SkillsInterpersonal and communication skills for building a good relationship with students, teachers, and parentsCommunication with teachers… Show more Experience working with children and Education support for Autistic, Downes Syndrome, Cerebral Palsy and Foetal Alcohol Syndrome students as well as main stream studentsEnglish language proficiency, Good numeracy skills, Computer skillsStrong writing skills, Attention to details and accuracy, Highly accurate Record-keeping SkillsInterpersonal and communication skills for building a good relationship with students, teachers, and parentsCommunication with teachers, administrators, counselors, physical therapists and occupational therapistsCollaboration with teachers and other staff to ensure a safe and productive educational environment. Patience and stamina, the ability to cope with challenging behavior, and displayed a calm demeanor in all situations.Assisting in screening and assessing the educational needs of studentsCharting and recording academic and behavioral results for Learning ProgrammesAdministered and scored testsConducted small group and individual classroom activities with students based on differentiated learning needs. Programming-Individual Education Plans (I.E.P), Group Education Plans (G.E.P) for Special Needs students- reporting to teachersDeveloping students' self-help skills: eating, toileting, hygiene, behavior management, and academic skills.Class supervision, monitoring and supervision of large groups of children in school activities and on field trips. AustSwim Trained In-term Swimming Teacher, Specialized Class Teacher (literacy, Cooking, Art and Beauty Products). Facilitated meetings between parents and teachers, teachers and studentsManaged and maintained classroom supplies and recordsOffice machines-Photocopying, fax, scanner, phone systemClasses ranging from Year 1 to Year 7. Show less
  • Our Lady Of Sacred Hearts College
    Canteen Assistant
    Our Lady Of Sacred Hearts College Jun 2004 - Oct 2005
    Alice Springs, Northern Territory, Australia
    Ensure all necessary tools and equipment required for each order are available and used according to established standard guidelines.Food preparation recess and lunch menus, preparation of lunch orders, delivery, and clean up. Maintaining high standards related to food safety and quality.Customer Service. Stock rotation and re-filling. Stock orders and rosters when manager was away.
  • Our Lady Of Sacred Hearts Alice Springs
    Lolly Pop Lady
    Our Lady Of Sacred Hearts Alice Springs May 2004 - Oct 2005
    Alice Springs, Northern Territory, Australia
    Safely Assist students across a busy street before and after school. Rain, hail or Shine!
  • Katherine Creche
    Cook
    Katherine Creche Jun 2001 - Aug 2002
    Katherine, Northern Territory, Australia
    Devised meal plans in line with patients' age, cultural background and religious practices.Researched and identified nutritional components of foods, diets and menu choices.Recommended appropriate feeding schedules and methods to meet nutritional needs.Developed and oversaw preparation of specialised diets.Prepared food ingredients and sliced produce according to styles established.Prepare a variety of foods, such as meats, vegetables, desserts, according to weekly… Show more Devised meal plans in line with patients' age, cultural background and religious practices.Researched and identified nutritional components of foods, diets and menu choices.Recommended appropriate feeding schedules and methods to meet nutritional needs.Developed and oversaw preparation of specialised diets.Prepared food ingredients and sliced produce according to styles established.Prepare a variety of foods, such as meats, vegetables, desserts, according to weekly menu, following approved procedures.Portion and wrap the food, or place directly on plates for service to children.Mix ingredients for green salads, molded fruit salads, vegetable salads, and pasta salads.Productively handled, monitored and controlled entire food service operationWashed dishes, utensils, and kitchen items in a timely manner as well as dried and stored clean dishes in storage areas.Received and stored food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas.Stored food in designated containers and storage areas to prevent spoilage.Recorded service quantities and billing amounts on recordsFollowed various checklists and standard operating proceduresMaintained a safe, clean, organized, and stocked work areaMaintained full knowledge of menus, recipes, and other pertinent informationResponsible for constant sanitation, organization and proper food handlingPrepared work area for opening, mid-shift, or closing in accordance with company standards Show less
  • Territory Insurance Office
    Insurance Consultant
    Territory Insurance Office Jul 1996 - Jul 2001
    Katherine, Northern Territory, Australia
    Excellent communication abilities and the ability to be tactful.Critical thinking and logical analysing skills.Good Numerical skills.Self-motivated, with supreme and loyal dedicationSolid team working and team building skills.Good knowledge of insurance plans Preparation of insurance documents (policy documents, certificates, endorsements, schedule, invoice, etc)Ascertained that all file documentation complies with underwriting and authority level standards, and… Show more Excellent communication abilities and the ability to be tactful.Critical thinking and logical analysing skills.Good Numerical skills.Self-motivated, with supreme and loyal dedicationSolid team working and team building skills.Good knowledge of insurance plans Preparation of insurance documents (policy documents, certificates, endorsements, schedule, invoice, etc)Ascertained that all file documentation complies with underwriting and authority level standards, and passes all auditsDeterminination of liability and documented the claim file with the data obtained from interviews with persons associated with the claim, accident report form, recorded statements, and police reportsAnswered multiple console telephone systemGreeted and directed appointments, and office visitorsComposed, prepared, edited, and distributed correspondence and other department documentsData entry of MIFS (Multi Purpose Information Forms)Managed information requests received by the Department that may be made by telephone, letter, email, or in-person visits to the office.Edited and formatting draft correspondence prepared by staff members.Filed documents to maintain an organized and efficient office environmentTrained new Insurance UnderwriterCompleted daily reports in regards to insurance policy's(re-rates)Collaborated with management team to create and post weekly and monthly reports for leadership and administrative teams Handled confidential information with discretion and demonstrated customer focus with professionalismPerformed all administrative duties as assignedOrdered and distributed office supplies Show less
  • Whoever Needed A Worker
    Odd Job Mum
    Whoever Needed A Worker Jun 1993 - Jun 1996
    Katherine, Northern Territory, Australia
    Ironing lady, cleaning lady, waitressing, shelf stocking, cafe assistant, bar attendant, salad hand in a restaurant, kitchen hand in a restaurant, Customer Service and Delivery driver for Fruit n Veg Shop
  • Kirbys Restaurant
    Waitress
    Kirbys Restaurant Apr 1990 - Jun 1992
    Katherine, Northern Territory, Australia
    Multi-tasked by seating guests as they arrived while continuously assisting already seated clienteleServed as cashier for departing customersAssisted in opening and closing proceduresHappily aided customers in the restaurant with any needsSharpened communication skills by resolving customer complaints and creating a healthy environmentShowed excellent interpersonal skills when dealing with diverse array of clienteleProvided individualized customer service to… Show more Multi-tasked by seating guests as they arrived while continuously assisting already seated clienteleServed as cashier for departing customersAssisted in opening and closing proceduresHappily aided customers in the restaurant with any needsSharpened communication skills by resolving customer complaints and creating a healthy environmentShowed excellent interpersonal skills when dealing with diverse array of clienteleProvided individualized customer service to restaurant patrons.Prepare tables for service, including setting up items such as linens, silverware, and glasswareTake orders and serve patrons food and beverages, and explain how menu items are preparedVarious multi-tasking and switching from task to task with easeHelping in any area of the restaurant when circumstances dictateMaintaining high standards of quality control, hygiene, and health and safetyLearned to thrive in fast-paced work environmentsCapable of working long hours Collaborated with management in training new employees Show less
  • Anz
    Bank Teller
    Anz Apr 1990 - Jun 1992
    Katherine, Northern Territory, Australia
    Demonstrated outstanding customer service, resolved customer concerns and helped build customer loyalty.Mentored and coached new bank tellersEnsured cash drawer was balanced and all supporting documentation was in line with cash receipts and client transactions.Maintained appropriate cash limits, cashed checks, established deposits and issued cashier's checks, cash orders, traveler's checks, money advances and fund transfers
  • Popeyes Pizza
    Customer Service
    Popeyes Pizza 1990 - 1992
    Katherine, Northern Territory, Australia
  • Travel North
    Customer Service
    Travel North 1990 - 1991
    Katherine, Northern Territory, Australia
    Developed and maintained outstanding relationships with clients and exceeded their expectations for customer service while securing their travel arrangements.Carefully listened to and assessed clients' needs in order to create a match for their vacation plans.Demonstrated consistent ability to close sales and achieve high productivity.Utilized excellent verbal and written communication skills and maintained professional, positive demeanor.Continuously demonstrated exceptional… Show more Developed and maintained outstanding relationships with clients and exceeded their expectations for customer service while securing their travel arrangements.Carefully listened to and assessed clients' needs in order to create a match for their vacation plans.Demonstrated consistent ability to close sales and achieve high productivity.Utilized excellent verbal and written communication skills and maintained professional, positive demeanor.Continuously demonstrated exceptional organizational skills with ability to multi-tas Show less
  • Horders Corner Takeaway
    Owner
    Horders Corner Takeaway Jan 1988 - Jan 1990
    Katherine Nt
    Researched and identified nutritional components of foods, diets and menu choices.Developed and oversaw preparation of daily menus.Prepared food ingredients and sliced produce according to styles established.Prepare a variety of foods, such as meats, vegetables, desserts, according to weekly menu, following approved procedures.Portion and wrap the food, or place directly on plates for service to customers.Mix ingredients for green salads, molded fruit salads… Show more Researched and identified nutritional components of foods, diets and menu choices.Developed and oversaw preparation of daily menus.Prepared food ingredients and sliced produce according to styles established.Prepare a variety of foods, such as meats, vegetables, desserts, according to weekly menu, following approved procedures.Portion and wrap the food, or place directly on plates for service to customers.Mix ingredients for green salads, molded fruit salads, vegetable salads, and pasta salads.Produced Hot meals for a bain marie for night time serviceProductively handled, monitored and controlled entire food service operationWashed dishes, utensils, and kitchen items in a timely manner as well as dried and stored clean dishes in storage areas.Received and stored food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas.Stored food in designated containers and storage areas to prevent spoilage.Recorded service quantities and billing amounts on recordsFollowed various checklists and standard operating proceduresMaintained a safe, clean, organized, and stocked work areaMaintained full knowledge of menus, recipes, and other pertinent informationResponsible for constant sanitation, organization and proper food handlingPrepared work area for opening, mid-shift, or closing in accordance with company standardsManaged a staff of 5 permanant day staff and 3 casual day staff with 4 permanant night staff.Sharpened communication skills by resolving customer complaints and creating a healthy environmentShowed excellent interpersonal skills when dealing with diverse array of clienteleProvided individualized customer service to restaurant patrons. Show less
  • Happy Corner Store
    Customer Service
    Happy Corner Store Jan 1986 - Dec 1988
    Katherine, Northern Territory, Australia
    InventoryOrganizationOrganizing displaysStock checkingStocking and restocking shelvesTime managementVisual merchandisingWindow displays
  • Anz
    Batch Clerk
    Anz 1984 - Dec 1986
    Katherine, Northern Territory, Australia

Deborah H. Education Details

  • Tafe Nsw
    Tafe Nsw
    Training
  • Durack Tafe Wa
    Durack Tafe Wa
    Education
  • Durack Tafe Wa
    Durack Tafe Wa
    Education
  • Austswim
    Austswim
    Swimming
  • Austswim
    Austswim
    Swimming
  • Katherine High School
    Katherine High School
  • Reinsw
    Reinsw
    Real Estate
  • Tafe Nsw
    Business Administration/Medical

Frequently Asked Questions about Deborah H.

What is Deborah H.'s role at the current company?

Deborah H.'s current role is Customer Service Officer.

What schools did Deborah H. attend?

Deborah H. attended Tafe Nsw, Tafe Nsw, Durack Tafe Wa, Durack Tafe Wa, Austswim, Austswim, Katherine High School, Reinsw, Tafe Nsw.

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