Deborah Harbin Email & Phone Number

Blue Ridge, Georgia

Greater Atlanta Area

• Worked with stakeholders and product owners to identify and define development features.• Conducted GAP analysis while successfully reengineering key business processes to increase operational efficiency, align business objectives and incorporate any applicable technology upgrades.• Consulted with architecture team to insure that legacy integration points were updated with improved or cutting edge technology in accordance with business priorities, when applicable.• Used feature details and architectural recommendations to develop detailed user stores which included exception processing, data requirements, and test scenarios, and acceptance criteria to support product owner requirements.• Created/managed feature definitions, product backlog, and scheduled user stories, using Rally, for assigned features. • Documented User Stories and facilitated Story Point discussions to analyze the level of effort on project specifications.• Created Prioritized Product Backlog, Sprint Backlog and managed User stories for current and subsequent releases using Rally. • Assisted in testing associated Sprint User stories for Acceptance Signoff.• Created Requirement Traceability Matrix (RTM) to ensure requirements were met.

Greater Atlanta Area

• Conducted gap and impact analyses between existing product functionality and desired new functionality; identified all areas of impact for new features; authored use cases, data requirements and other specifications as needed to clearly communicate product requirements.• Consulted with architecture team to insure feasibility of the proposed design and identify any necessary design or architectural changes.• Created design approach and supporting documents including use cases.• Coordinated with screen designers to ensure design approach and screen design (UX) were in sync. • Worked with testing team to create test plans/conditions/scripts.• Supported the business partners, project managers, developers, testing teams, and production support team during all project phases.• Performed high-level testing to confirm that code followed the design.• Created Requirement Traceability Matrix (RTM) to ensure requirements were met.

Greater Atlanta Area

• Managed portfolio of projects enhancing the Sales and Service Banking Center Platform System. Duties included managing technical teams, generating and monitoring estimates; interpreting business requirements to create design documents, drafting timelines for progression through each phase, testing and troubleshooting, and supporting the project through implementation.• Implemented change using Six Sigma DIMAC methodology for the Software Development Life Cycle into a large-scale environment, which impacted multiple lines of business and multiple back end systems. These changes impacted over 5000 locations with more than 60,000 users.• Worked closely with business partners to comprehend and refine business requirements. Translated those requirements to technical requirements for High Level Design, Production Implementation Handover/Takeover documentation, Safe Deploy documentation. • Guided design and analysis for the Touchpoint Sales and Service system written in Java, JavaScript and JSP. These applications utilized Web Services in a Service Oriented Architecture.• Performed and/or supported post-implementation verification.• Attended JAD sessions as Subject Matter Expert for application. Generated creative solutions to implement the business requirements.• Created and/or reviewed unit, CIT, and SIT test plans.• Supported the business, testing teams, and production support in testing and troubleshooting any issues found during development, Unit testing, Combined Integration testing, System Integration testing, regression testing, and production.

Greater Atlanta Area

• Managed multiple concurrent projects enhancing the Sales and Service Banking Center platform system.• Performed and/or lead design, modified, created and maintained programs of high complexity and risk; Implemented changes in banking centers throughout the Bank of America franchise.• Supported the business, testing teams, and production support team in testing and troubleshooting any issues found during development, Unit testing, Combined Integration testing, System Integration testing, regression testing, and production.• Created and/or reviewed High Level design, Low Level design, code, and unit, CIT, SIT, UAT test plans

Bba, Marketing

Education