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With over 20 years of experience in diverse industries, I am a seasoned human resources leader who specializes in HR operations management, employee engagement, talent management, and driving optimization and performance. I have a strong background in total rewards, compensation and benefits, HR technology implementation, and leadership training and development. Most recently, I served as the Senior Director of HR Operations at The John F. Kennedy Center for the Performing Arts, where I oversaw a team of HR professionals and managed a $5M budget. I successfully launched an employee engagement survey for 400+ employees, partnered with executive leadership to provide strategic direction and guidance, and leveraged my expertise in UKG and SAP SuccessFactors to deliver cost-effective and high-quality HR operations. I also hold an Employment Law Certificate from eCornell and a BA in Business Management from Notre Dame of Maryland University. I am passionate about creating a positive and productive work environment, where employees feel valued, motivated, and empowered. I am adept at building and maintaining relationships with key stakeholders, collaborating with cross-functional teams, and facilitating change and innovation. I am always eager to learn new skills, explore new challenges, and contribute to the success and growth of the organization.
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Sr. Director Hr OperationsThe John F. Kennedy Center For The Performing Arts Oct 2022 - Feb 2024Washington, Dc, UsServed as senior HR leader overseeing a team of HR professionals while supporting a $5M budget, using HR expertise to deliver cost-effective and high-quality HR Operations, ensuring compensation equity across teams, developed activities to improve overall employee engagement, resolved employee relations issues while complying with Federal and local law; ensured data integrity spanning Talent Management, Employee Relations, and Learning & Organization Development. • Supplied strategic direction and guidance to Executive Leadership, supporting areas of employee relations and engagement, competitive and non-competitive promotions, workforce planning, team restructures, compensation planning and training, recruiting and succession planning.• Collaborated with leaders to establish HR policies and procedures, guidance, and communication as it relates to flexible work arrangements, workplace safety, non-harassment, diversity, equity, accessibility and belonging (DEIAB) supporting a complex 1,800 employee population spanning interns, part-time and full-time staff, federal government staff, contractors, volunteers, and union personnel for 17 unions.• Performed as a mediator, counselor, and facilitator to successfully resolve conflict resolution matters, reasonable accommodation requests, involuntary separations, and staff progressive disciplinary processes. -
Sr. Director Human ResourcesThe Gw Medical Faculty Associates Jun 2020 - Sep 2022Washington, District Of Columbia, UsDirected, developed, and successfully executed HR technology and operations strategy, systems management, process improvement and administration to enhance service delivery in areas of Talent Acquisition, Learning & Development, Employee Labor Relations, HRIS & Total Rewards to acquire and retain top talent for the 750-specialty medical practice of GW University.• Led team of 10 HR professionals in areas of Total Rewards (benefits plan design and administration, compensation planning), Talent Management, Employee Labor Relations, HRIS, and Employee Engagement.• Led the development, implementation and execution of organization's HR technology strategies.• Improved new hire experience by automating new hire processes and reducing staff onboarding timeline from 15 days to three business days. • Streamlined the Performance Management and Merit Process, resulting in a 70% reduction in administrative processes while saving the organization ~$1.2M in labor dollars.• Updated and authored the organization 20 year-old handbook to meet current federal, state and local compliance requirements; developed and governed HR policies, operating procedures, guidance; developed and delivered quarterly and annual enterprise-wide HR communications.• Utilized automation to streamline the benefits plans and delivered a $2M savings, keeping the employee premium costs flat with no increase from 2018 to 2022. -
Sr. Director, Human Resources OperationsThe Gw Medical Faculty Associates Sep 2018 - Jun 2020Washington, District Of Columbia, UsEnsured the delivery of cost-effective and high quality HR services by maintaining data integrity for the enterprise HR operations division. Led the development and execution of a long-term people analytics strategy which enhanced the company’s ability to develop business insights through advanced modeling and predictive analytics. Responsible for the overall design, implementation, administration, and communication of GWMFA’s Total Rewards and HRIS system.• Directed the company’s HR Operations function, establishing and refining operational standards and procedures which included but not limited to, compensation and benefits plan design, administration and communication; management of HR Systems suite and ensure data and system integrity.• Led the development and maintenance of HR Operations support programs and processes, including EEO/affirmative action tracking and reporting, regulatory compliance reporting, and other related programs. • Developed and led the execution of the company’s HR information technology strategies. Collaborated with HR and company leadership to continuously evaluate and improve the effectiveness of the HR-related systems suite to ensure operational excellence and optimization of existing technology solutions.• Provided strategic long-range planning and vision for compensation and benefits programs/practices and recommended, developed, and implemented compensation and benefits programs that supported GWMFA’s overall mission to attract and retain quality talent. -
Director, Hr SystemsThe Gw Medical Faculty Associates May 2015 - Sep 2018Washington, District Of Columbia, UsDeveloped the strategic HR technology infrastructure and service delivery model for all HR systems and business processes (UKG) . Provided leadership, strategic planning and project planning to meet current and future employee data needs and analysis. Worked with clinical and administrative executive leadership to identify, standardize, optimize, and drive efficient processes for HR service delivery improvement. Led team of systems professionals, and ensured consistent application of MFA policies and procedures in compliance with federal and state law. • Served as primary HR operations expert to the HR team; assessed the effectiveness of current HR technology programs.• Proposed, developed, tested and deployed new system modules and proposed new initiatives to support the achievement of the MFA’s strategic business objectives.• Provided strategic and operational direction and leadership to the HR team and worked with CHRO, COO, CFO and other senior leadership and colleagues to effectively communicate, implement, monitor and administer enterprise-wide systems solutions to support HR programs.• Primary organization wide resource on Federal and State regulatory reporting (AAP, EEO-VETS); OFFCP audits, state board compliance reporting.• Managed annual Open Enrollment for 2,700 MFA employees as well as data audits and vendor data submissions.• Managed annual Merit Increase process for 2,700 MFA employees.• Developed key human capital metrics for MFA executive leadership to drive workforce solution analytics for month over month attrition, workforce analysis through use of Business Intelligence (Bi) Predictive Analytics and ensuring existing MFA-wide reports and metrics are maintained and made recommendations for enhancements. -
Human Resources ManagerCohnreznick Llp Feb 2013 - May 2015New York, New York, Us• Performed as Human Resources Manager for the global advisory, assurance and tax organization noted as Great Place to Work since 2022, reporting to the Senior Director of Compensation & Benefits; responsible for leading a team of 3 resources in creating, developing, and implementing company human resources information systems, HR technology strategies, modules, interfaces, and process mapping, supporting organizational top performance• Partnered with leaders to assess workforce needs to improve employee experience and maximize stakeholder value.• Oversaw year-end initiatives and firm-wide employee communications spanning intranet updates and web page configuration, as well as creating HR modules for open enrollment, compensation, and employee development• Responsible for the annual compensation process, including communications and training for HR team members, the development of user guides, advanced data analysis, exception reporting for senior leaders, mass imports, and post-process employee data audits and communications• Led the integration of 13 different systems to merge into an interface providing a single source of delivery, streamlining benefits management, compensation, and reporting while establishing equity throughout the organization. -
Senior Hris AnalystLaureate Education, Inc. Jun 2008 - Jan 2013Miami, Florida, Us• Functioned as Senior HRIS Analyst and oversaw global system implementation of the HR System (UltiPro) and Performance Management (SuccessFactors) processes, as well as performing as Systems Administrator for UltiPro.Net and UltiPro BackOffice System, Softscape Performance Management, iSight Employee Relations, and OrgPlus Organization chart software• Leveraged the SuccessFactors HR system to process 30K domestic and international users, developing and maintaining performance templates in multiple languages using HTML, XML, (UTF8)• Utilized the homegrown system to manage performance around the globe, remaining abreast of international compliance regulations and laws, governance policies and procedures, international pay standards, as well as compliance and laws for all 50 states• Utilized Cognos Bi to develop and maintain system reports and ePrism software to complete market analysis, maintaining system interfaces• Responsible for performing data entry for all new hires, job changes, and terminations spanning the US division, totaling 7.1K employees
Deborah Harrison Skills
Deborah Harrison Education Details
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Notre Dame Of Maryland UniversityBusiness Management
Frequently Asked Questions about Deborah Harrison
What is Deborah Harrison's role at the current company?
Deborah Harrison's current role is Senior Human Resources & Change Management Leader | HR Technology Strategist | HR Service Delivery & Optimization Leader | Specialize in Employee Engagement & Conflict Resolution |.
What is Deborah Harrison's email address?
Deborah Harrison's email address is de****@****inc.com
What is Deborah Harrison's direct phone number?
Deborah Harrison's direct phone number is +120274*****
What schools did Deborah Harrison attend?
Deborah Harrison attended Notre Dame Of Maryland University.
What skills is Deborah Harrison known for?
Deborah Harrison has skills like Hris, Performance Management, Human Resources, Data Analysis, Project Management, Employee Relations, Onboarding, Talent Management, Organizational Development, Hr Policies, Peoplesoft, Applicant Tracking Systems.
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