Develop growth strategies for 60 offices specializing in non-standard auto insurance while also promoting new product development, and driving regional performance, to achieve budgeted revenue growth and profit dollars. Provide innovative sales, marketing information and recommendations to strategic plans and reviews. Identify trends, determine improvements and implement methods to educate, enhance performance and improve customer service standards.• Provided leadership to a team made up of six district sales managers and 125 store personnel. • Led the company in Policies In Force growth 2015 versus 2014 achieving 20%• Exceeded company new policy applications, achieving 7% versus the 5% target• Increased revenue comps by 20% • Achieved growth in ancillary product comps of 25% and a product attachment rate of 17%

Responsible for the direction and success of over 100 payday company operated stores. Provided leadership to a team of people made up of 8 district managers and 250 store personnel, (managers and CSRs) throughout Central and Northwest Texas.* Consistently achieved YOY increases in bottom line profit * Provided quality input for the development of new lending products* A leader in driving success in non-lending products* Recruited, hired and developed a highly motivated sales focused team

Provided direction to over 200 employees; developed and supervised a team consisting of 8 to 10 district managers, 98 store managers, 115 customer service representatives and a regional human resource manager. Coordinated with Regional Human Resource Manager in order to oversee all phases of human resources, consistently exceeded year over year revenue and profit growth expectations.*Instituted business operations in 100+ payday loan stores across Texas, Alabama, and Florida. *Achieved year over year profits *Implemented new products successfully *Improved bad debt to fee ratio *Achieved improved turnover results *Successful opening of new locations *Introduced & implemented effective Loss Prevention practices and procedures that reduced our financial losses Team lead for development and implementation of the Customer Service Program

Supervised over 100 retail locations