Deborah Franko Hendren Email & Phone Number

United States

• Full Scope Talent Management for a team of ten multi-level staff members throughout a ten-county region
• Assists in identifying and coordinating the implementation of Mental Health, Substance Use Disorder, Intellectual Developmental Disability focused health promotion practices to support Medicaid members and community.
• Creates and implements strategies to effectively address the Social Determinants of Health needs of members and stakeholders across a ten-county area to tailor outward facing programs and processes
• Coordinates successful development and implementation of department and regional strategic plans
• Develops cross-functional and multi-level referral system with 181% increase in referral quantity and reduction of initial contact outreach time by 67%
• Oversees successful implementation of governance structures to include Client Rights Committee and multiple Consumer and Family Advisory Committee (CFAC)

Raleigh-Durham, North Carolina Area

• Led and directed implementation of the Mental Health/Substance Abuse Prevention contract, including deliverables, contract, data collection and management, evaluation, reporting and continuous quality improvement
• Scored 100% on each annual program audit through State of North Carolina Department of Health and Human Services (NCDHHS)
• Authored grant proposal to increase prevention funding by 48% and expand prevention program availability by 19% to eligible populations
• Supervised nine Substance Use Prevention Health Educators to ensure delivery of quality substance use prevention activities and information dissemination
• Wrote three statewide articles to support health promotion and highlight Social Determinants of Health

Raleigh, North Carolina, United States

• Developed and oversaw programmatic structure for 4-H Youth Development prevention based collaboratives to include extensive program development and infrastructure design
• Cultivated and nurtured positive working relationships with funding sources and school, faith, and community-based partners
• Supervised program staff, volunteers, and college interns to include all aspects of performance management and workplan development
• Increased NCDHHS Substance Use Prevention annual allocation by 82%
• Managed annual budgets and contracts for non IPRS (Integrated Payment and Reporting System) totaling approximately $500,000 annually
• Designed evaluation tool, assured implementation, and complied results for multiple funding streams

Raleigh, North Carolina, United States

-Develop parenting curriculum and provided curriculum implementation with long-term female inmates in a maximum security prison.