Deborah Hewitt Email & Phone Number

Basildon, England, United Kingdom

HCA/ Activity Coordinator in an acute medical setting support patients with Dementia, providing support and signposting advice for families.

Web site updates on a voluntary basis and support with events.

Responsible for providing a high level of support to the charity, including:Handling enquires from the charity's website, by phone or in person, often providing support to young burn survivors and their families by helping children come to terms with their altered body image and supporting parents suffering traumatic experiencesUpdating of the charity's websiteConstant up keep of membership database using ExcelProducing letters, reports, flyers and newsletters using various software packagesOrganising workshops, outings and presentations on behalf of the charity and managing the booking processSourcing new fundraising streamsDealing with all media enquiries.

Essex, England, United Kingdom

Providing meaningful varied activities to a range of residents. Working with advanced Dementia on a one to one level, providing support and advice to families.

The PR/ fundraiser role has been to support the development and setting up of the new charity. Researching and applying for fund raising opportunities. Helping to maintain the profile of BEST and its activities, by positively influencing its reputation among key audiences. To be the key contact for external agencies, including voluntary sector organisations, the media, local authorities, business contacts and other stakeholders. To develop and identify fundraising streams and begin to secure funds for BEST. To carry out research through a range of sources, including the Internet, publications and other external contacts, in order to obtain relevant information that can contribute to proposals, applications and fundraising communications. The development of BESTs website with content training. Recording data in relation to project objectives that can also be used for monitoring and evaluating outcomes. Assisting with the organisation of events, networking and relationship-building between BEST schools, staff and potential major donors and partner agencies. All general office and administrative needs required by the organisation.

Responsible for providing an excellent standard of customer service, including:Serving customers throughout day in person and on phoneOpening daily mail and dealing with daily phone messages/Accepting deliveries, and auditing of stockTyping and pricing estimatesManaging cash payments and processing card payments for shop salesLiaising with suppliers/manufacturersKey holder with responsibility for opening and closing of showroom/knowledge of the accounts system

Responsible for assisting medical photographers to provide services that help in diagnosis and monitoring of patient treatment, including:Introducing and managing a new computerised booking system to the departmentThe training of new members of staffAmalgamation and filing of clinical photographs/Coordinating daily clinicsDealing with appointments in person and on telephone for both Medical Photography and Retinal ScreeningChaperoning patients during photography- First Aid officer/ Risk Assessment Officer

Responsible for providing customers with excellent standards of service and financial guidance, including:General clearing bank dutiesCashiering/Setting up new accounts/Managing customer cases

Responsible for carrying out administrative and processing tasks within the bank, progressing to Bank Cashier on the front desk dealing with customers' accounts and enquiries, includingOpening and closing of accountsStatistical analysis/Auditing/General statements/customer services