Deborah Ho Email & Phone Number

Los Angeles, CA, US

Pomona, California, United States

• Utilized trilingual skills to provide excellent customer service and customer satisfaction.
• Developed and implemented marketing strategies with Sales, Account & Operations Management team to increase sales by 30%.
• Exceeded sales goals and putting our store location in the top 10 in California.
• Responsible for recruiting, developing, and training consultants.
• Organized and led make-up/skincare events while creating a working relationship with clients.
• Handled administrative and inventory duties

• Answered customer questions and concerns about beauty products and provided excellent customer services, resulting in meeting the highest sales goal for 2017.
• Trained and advised 10 new associates, annually, on customer service and product knowledge.
• Demonstrated proper use and handling of skincare products.

• Managed cash register and handled monetary transactions with customers.
• Responded to customer inquiries, issues, concerns to formulate better strategies to meet customer needs.
• Upheld a clean working environment to ensure the safe FDA guidelines.
• Ensured all orders were prepared and timely delivered to the customers.