Deborah Jenkinson Email & Phone Number

Royal Tunbridge Wells, England, United Kingdom

London, England, United Kingdom

• Responsibility for central London office (over 120 staff), including front of house and operations support teams.
• Management of office facilities and health and safety, including company policies and procedures, landlord liaison, office maintenance and building alteration projects.
• Personal assistance to senior Partners and CEO, including travel arrangements, expenses, meeting minutes and general administrative support between UK and US teams.
• Project management of office move and fit out of new central London office premises.
• Motivation and development of the London operations support team.
• Assistance with training administration.

London, United Kingdom

• Responsibility for London HQ (over 200 staff) office management and assisting with other EMEA region office locations.
• Facilities Management, including landlord liaison, office contractors, maintenance, cleaning and office suppliers.
• Office health and safety management, including risk assessments, contractors, PTW system, training, inductions, audits, DSEs, HSSEQ policies, incidents, accidents and management of EMEA region monthly KPI’s.
• Executive support to senior vice presidents and vice presidents, including travel and diary management, visas, expenses (through Concur).
• Supervision of the business support team, including executive support, reception, meeting rooms, catering and travel bookings.
• Planning and project management of office projects to ensure the smooth running of the office in line with its needs, including space and desk planning and installations. Examples are construction and installation of.

London, United Kingdom

• Working on a multi-site PFI contract managing both soft and hard facilities services, including; M&E, catering, cleaning, security clearances, landscaping and client projects i.e. redecorations and office moves.
• Management of contract PPM / KPI’s and SLA’s, including monitoring and operation of the helpdesk system, ensuring minimal penalties incurred for the contract.
• Management of sub-contractors, ensuring that they are meeting service requirements and performance expectations, through regular daily liaison, conducting contractor audits and holding monthly service review meetings.
• Providing a top level customer service, ensuring expectations are met through active communication and attending monthly service meetings with the client.
• Responsibility for site health and safety and quality compliance, including management of safe systems of work and ensuring permit to work systems are adhered to.
• Ensuring that the company IMS is adhered to and that all documentation, including site risk assessments, is in date and regularly reviewed.

London, United Kingdom

• Assisting in the operation and management of a large PFI contract on multiple sites, providing both hard and soft facilities services, including M&E, catering, cleaning.
• Deputising in the absence of the site building managers.
• Providing general administrative support to the Senior Facilities Manager and Southern Regional Manager, including office filing and archiving systems, diary management, arranging meetings and refreshments etc.
• Accounts administration – monitoring of debtors, raising purchase orders and invoices.
• Assisting with budget management, ensuring best value when purchasing refreshments, office stationery and equipment.
• Assisting in the management of contract PPM / KPI’s and SLA’s, including monitoring of the contract helpdesk system and the production of monthly analysis reports.

Banbury, Oxfordshire

• Provision of full administration support for a large project team.
• Office management – liaison with suppliers for any site issues, control of stationery stock, maintenance of office files and document systems.
• Accounts administration – raising purchase orders and goods matching for invoices.
• PA duties for project team – Diary maintenance, handling of telephone calls, arranging meetings, typing and drafting of correspondence and secretarial support.
• Liaison with project stakeholders and contractors to ensure document approval was received in line with programme deadlines.
• Assisting with the management of project track possessions (booking and gaining approval for specific sections of rail track from Network Rail for project works to take place).

Maths, Science, English, History, Food Technology, Music, Drama, Gcse - All A-C

Law, English Literature, History And German, A Level & As Levels