Deborah Kiser Email & Phone Number

Wise Va

Wise , Virginia

Wise Virginia

• Coordinated hiring process in collaboration with the store management team, to ensure store had qualified candidates to fill openings.• Maintained associate documents and files in compliance with company policy.• Ensured all associates received orientation and training for specific job needs as well as company policies.• Escalated issues of importance to store manager and district, regional and corporate if necessary.• Coordinated associate recognition programs including birthday and anniversary recognition.• Regularly updated associate communication bulletin board.• Maintained an “open-door” policy to effectively address associate needs.• Responsible for coordinating and facilitating associate orientation.• Initiated annual hourly employment review process by providing managers with necessary tools to ensure evaluations were completed within the appropriate timeframe.• Ensured all necessary new associate paperwork was submitted in accordance to company guidelines.• Maintained compliance of associate drug testing and background check policies.• Ensured store compliance for monthly HR Review process.• Responded to associate inquiries on policy, benefits, and compliance.• Responsible for maintenance of online application system.• Monitored associate training completion to meet 90% minimum monthly requirement.• Processed and reconciled weekly time sheets; followed up with employees to ensure accuracy.• Ensured that HR administration was completed in accordance with company guidelines.• Maintained associate information in labor and scheduling tool to aide in optimal staffing with in store and compliance with federal, state and local labor laws.• Assisted in resolving associate issues; escalated issues to store management or appropriate management as necessary. • Conducted candidate pre-screen interviews.• Maintained working knowledge of employment policies and practices and ensured awareness. • Open and close store in safe and secure manner.

Shelby, Nc

• Coordinated hiring process in collaboration with the store management team, to ensure store had qualified candidates to fill openings.• Maintained associate documents and files in compliance with company policy.• Ensured all associates received orientation and training for specific job needs as well as company policies.• Escalated issues of importance to store manager and district, regional and corporate if necessary.• Coordinated associate recognition programs including birthday and anniversary recognition.• Regularly updated associate communication bulletin board.• Maintained an “open-door” policy to effectively address associate needs.• Responsible for coordinating and facilitating associate orientation.• Initiated annual hourly employment review process by providing managers with necessary tools to ensure evaluations were completed within the appropriate timeframe.• Ensured all necessary new associate paperwork was submitted in accordance to company guidelines.• Maintained compliance of associate drug testing and background check policies.• Ensured store compliance for monthly HR Review process.• Responded to associate inquiries on policy, benefits, and compliance.• Responsible for maintenance of online application system.• Monitored associate training completion to meet 90% minimum monthly requirement.• Processed and reconciled weekly time sheets; followed up with employees to ensure accuracy.• Ensured that HR administration was completed in accordance with company guidelines.• Maintained associate information in labor and scheduling tool to aide in optimal staffing with in store and compliance with federal, state and local labor laws.• Assisted in resolving associate issues; escalated issues to store management or appropriate management as necessary. • Conducted candidate pre-screen interviews.• Maintained working knowledge of employment policies and practices and ensured awareness.

Rodgersville, Tn

My job responsibilities included opening and closing the store in a safe manner. Stocking shelves, cleaning and maintenance of store. Customer Service including running register, answering phones, movie rentals and food preparation.

Tampa/St. Petersburg, Florida Area

Answering 16 line phone system. Assisted Manager and Assistant Manager in daily business projects. Made out daily sales report for Assistant. Responsible for collections due to non payment or insufficient funds. Helped in the shipping and receiving of merchandise to customers and District Managers.Made copies of paperwork for large orientation classes held throughout the Southeast regions. Learned how to use fax and large copy machine at this job. I was still in high school (night).