Deborah Knapton Email & Phone Number

Wells, Somerset

Please feel free to read my blog on the Miles Morgan Travel website under the Wells office.

Somerset College Of Arts & Technology

* Manage the in-house travel agency and training centre, converting enquiries into bookings, adding additional value to sales and logging sales both manually and electronically.* Weekly and monthly accounts, invoicing, stock control and ensuring sales materials are current, etc.* Pro-active in arranging promotional events when required.* Deliver travel units in the classroom with responsibility for schemes of work, lesson planning, lesson materials and tracking of… Show more * Manage the in-house travel agency and training centre, converting enquiries into bookings, adding additional value to sales and logging sales both manually and electronically.* Weekly and monthly accounts, invoicing, stock control and ensuring sales materials are current, etc.* Pro-active in arranging promotional events when required.* Deliver travel units in the classroom with responsibility for schemes of work, lesson planning, lesson materials and tracking of students’ progress.* Overseeing the training, educational trips and work experience of over 40 students on rotation within the training centre. Show less

Taunton, United Kingdom

* Serving customers with cash and cheque transactions.* Matching customer needs to products and services.* Telesales, logging, tracking and following up leads for investments, mortgages, household and personal insurance, ‘will writing’ and funeral planning.* Deputised for the Manager in her absence, whilst still working within all audit procedures, company guidelines and FCA regulations.

Chepstow, Monmouthshire, Uk (Mainly)

* Management and cruise specialist duties.* Regional trainer and mentor for new apprentices.* Overseeing the shop floor and bureau de change ensuring all company guidelines met.* Ensuring staff maintained high customer service expectations whilst working within health and safety, and trading standards regulations.* Sales, tracking and customer data.* Associated administrative duties.* Ensuring staff complete all appropriate and relevant training… Show more * Management and cruise specialist duties.* Regional trainer and mentor for new apprentices.* Overseeing the shop floor and bureau de change ensuring all company guidelines met.* Ensuring staff maintained high customer service expectations whilst working within health and safety, and trading standards regulations.* Sales, tracking and customer data.* Associated administrative duties.* Ensuring staff complete all appropriate and relevant training and tracking this. Show less