Deborah Kuhrt Email & Phone Number

Help manage one of Domtar's warehouses. Recieve and ship copy and roll paper. Prepare customer invoices, and assign carriers. Several other office duties.

Real time Workforce Management. Monitors inbound call volume, handle time and other critical staffing metrics to ensure service levels and efficiency goals are met. Identifies corresponding risks and recommend/implement actions to prevent short-term risks. Monitor performance and coordinate offline activities for multiple businesses at several sites. Make.

Jacksonville, Florida Area

Administrative assistant to a Service Manager and an Executive Regional Manager. Arranged conference calls and recorded meeting minutes, managed office finances, created and managed reports using Excel, Word and PowerPoint, arranged travel, including flight, hotel and rental car, Approved timesheets and kept all records up to date including filing.

Jacksonville, Florida Area

Consistently manage all resources to maximize efficiency within the department. Appropriately research and approve adjustments and credits, Proficient in de-escalating calls from irate customers, gave specific constructive and sincere feedback to thoughtfully coach others toward improved results, administer attendance policies and procedures, ensuring all.