Deborah Lamborn Email and Phone Number

 Decreased backlog by over 50% in first 30 days on all submitted repair orders for review Identifying and processing rejects that are out of established warranty Distribution of departmental workload Identification and organization of policy claim submissions Researching, by unit, for available coverage in order to determine claim eligibility status Identifying items that require additional information for warranty eligibility determination, forwarding to correct personnel for processing Isolating campaign submissions, reassigning as necessary to ensure claim payments in a timely manner Partnered to submit nearly 200 commercial claims

Management of daily schedule for 9 driversOrganization of repair program for the maintenance of 6 tractor trailersDaily communication with senior level management and customer relationsDecreased company fuel expense by 2% by implementing fuel management program Weekly tracking and entry of International Fuel TaxDriver recruitment assistanceCreation of company and driver handbooksOrganization and implementation of full benefits package Weekly driver payroll adminstrationDaily entry of all business expenses for the purpose of managing Profit and Loss reportsInvoicing customers and communicating balance accumulations to senior managementCash flow management

Provided support and customer service to top sales personnelProcessed sales orders, purchase orders and return merchandise authorizations using SAGE MAS 200Increased sales of extended warranty options by 12% on equipment orders for Suntrust BankManagement of multimillion dollar installation project for IBC BankEquipment audits for warranty renewalsAssisted Chief Technology Officer and Senior Sales team in several multimillion dollar installation projectsSupported Senior Vice President, Technical Services in all discrepancies for unit repair ordersDaily contact with upper management to resolve any and all customer related concerns

• Tracking of all carrier disputes• Working closely with carriers to resolve all open billing discrepancies• Maintaining job summary forms and files• Assisting in writing Transprint Solutions Tariff• Assisting owner with weekly carrier payments and verifications• Training of all new staff

• Maintaining customer account files • New shipment quotes and setup, ensuring on time daily pickups• Daily tracking of all open shipments ensuring on time delivery of time sensitive materials • Daily audit of all shipment information with the carrier information• Seeking resolution to cost discrepancies with carriers• Updating of Dispatch Board with all open shipments and potential truckloads

Caring for and entertaining children spanning multiple agegroups.Planning and coordinating daily activities.Communication with parents concerning their children'sprogress.Maintaining standards established by Bright from the Start for the education of GA Pre-KStudentsAssisting Director in planning for Summer Camp program activitiesSelling prospective customers on benefits of the child care centerMaintaining customer account informationPosting of tuition payments to databaseMaintaining individual student files Completed 120 hours of online coursework through Daycare Consultant Services

Development of departmental training procedures.Led special project to efficiently overcome multi-million dollar backlog.Monitor and maintain departmental work load.Research, tracking, and resolution of interdepartmental discrepancies. Assist in development of procedures to allow more efficient use of employee time.Preparation of reports and charts documenting progress of implemented improvements.Creation of multiple tracking spreadsheets in order to streamline communication betweendepartments and senior management.Drafting of Mortgage Insurance Premium for Easter Operations Center through HUD'sInsurance Accounting Collection System (IACS).

Assistant to Director of Merchandising.Extensive communication with customers and field employees.Creation and manipulation of multiple tracking spreadsheets.Assisting in scheduling of nationwide projects.Creation of maps and binders for field employees.Accounts payable billing preparation.Field payroll administration (reducing payroll errors to lessthan 1%).Supervisor of mailings and shipments (reducing mailing costsby 20%).Providing general office support to others as needed.