Capability Owner Operations

• Leading and manage a team of 20 + responsible for Corporate Actions, Income and Client Money• Aladdin implementation 2018-2019. Lead the team through system and process transformation, decommission of legacy system and adoption of entirely new platform and operating model. The benefits being significant improvement in connectivity and a real time shared view between Operations an the investment desks, reduction of processing risk and globally implemented enabling time zone leverage.• Lead the Asset Servicing team in the delivery of full SWIFT capability for Corporate actions, by implementing the BBH InfoAction platform.• People Management - Goal setting, Ratings, Appraisals, 1 to 1’s. Team meetings, development and training plans, recruitment.• Promote credible succession planning within the team.• Identifying and managing risks, ensuring control framework is robust and understood.• Lead the team to ensure operationally ready for new business – Helix , Lloyds • Initiated and lead local projects and change, including strategic review and change to end to end COAC model to take increase automation and reduce risks. Moving from a fax based process to Swift.• Responsible for Client money and legacy class actions service.• Responsible for the delivery of the department cost centre budget.• Industry Leadership – Member and frequent chair of the UK Corporate Action Investment Management Industry Forum • Managing external custodians, driving robust review process and introducing quality metrics and scorecard reportingChange Leader, Global Operation Strategy (GOS) ProgrammeBusiness transformation programme with impact to Transaction Ops Employees. Role held in addition to above responsibilities• Responsible for input into Change Support programme • Attended regular Change Leader Forums with the Programme to review, plan and provide feedback on proposals • Gained new skills in people change, coaching people through significant change and project management

• Day to day management of the team - Departmental objective setting, Personal Development planning Appraisals, recruitment. • Tax management on Corporate Actions – introduced and set up new process and controls to capture and notify more effectively and timely

• Set up and recruit for new Income team • Lead the implementation of SimCorp Dimension for all Income related aspects.

• Manage a team of 3 in the Cashpool Team and 5 in the Reconciliations area

• Analysis and design requirements of the SIM Cash Pool under Project Symphony.• Manage, develop and ensure all testing requirements were fully tested.• Presentations to internal and external parties on the workings of the SIM Cashpool.• Cash Migration Team Lead • Reconcile the Cash Pool in order to comply with Client Money Rules.• Reconcile Monthly Cashpool Interest costs and settle in a timely manner.

Financial Markets Division