Deborah Macdonald Email & Phone Number

300 Queen Street

Brisbane, Queensland, Australia

Grant and application processing. Customer service. Compliance.

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

• Managing and coordinate the workflow across 10 partners and their teams. Provide clients with a high quality and timely service to our clients, ensure the law practice (separate legal entity) is compliant with.
• Coordinate the end-to-end administration for legal engagements including engagement letters, reports and other documentation using KPMG and industry risk management systems to identify risks and safeguards to ensure.
• Liaise with senior stakeholders to progress engagements through the life cycle of the engagement
• Manage law practice obligations including insurance renewals, practising certificate renewal, maintain data integrity with law societies
• Engage with clients with invoicing, collection and debt recovery processes (including payment plans)
• Manage and advise on WIP to Partners and/or client leads, identify ‘out of pockets’ and ‘over runs‘ actioning final write ons/offs to finalise the completion of job.

Logan, Queensland, Australia

• Overview, priortisation and management of Councilor’s appointments/diaries/tasks and incoming and outgoing correspondence.
• Preparation of presentations for Divisional purposes
• Manage, investigate and action complex customer service enquiries from constituents on behalf of the Councillor, and attend to vexatious or emotive complainants either in person, over the phone or via correspondence;
• Organising, attending and community engagements, residents group and wider stakeholder with the Councillor.
• Preliminary administration of applications under the Councillor’s Discretionary Fund, Divisional Infra- structure and Capital Improvement Program, and Civic Allowance;
• Event preparation and coordination on behalf of the Councillor.

Brisbane, Australia

• Senior Personal AssistantFebruary 2020 –May 2020 – Indirect Tax
• Successfully onboarding of new partners to KPMG and provide confidential administration support to Indirect Tax partners including diary management, Tax Practioner Board applications and reconciliation of expenses
• Diary management coordinating across internal and external meetings
• Manage and recover outstanding WIP where partners left KPMG leading to recovery of $500k of revenue (out of $750k) WIP previously unmanaged. February 2019 – February 2020 – Mergers and Acquisitions, Debt Advisory.
• Provide confidential administrative support, processing expenses, WIP management, travel management and client onboarding for Partners and Directors
• Proactively managing workflow including collating reports, document preparation and email administration on behalf of the Partners/Directors

15 Green Square Close, Fortitude Valley Brisbane

• Provide confidential administrative support to the General Manager of Treatment and Production including calendar and emails
• Organisation of Board Papers and distribution
• Preparation of agendas and minute taking and distributing to stakeholders
• Develop and maintain working relationships with a broad range of stakeholders both internal and external
• Coordinate, administer and maintain correspondence, records and databases;
• Preparation of business plans

Brisbane, Australia

• Scheduling and preparation of agendas, Board papers, minutes of meetings and following up on ac- tions
• Responsible for boardroom meeting set-up, collation & timely distribution of documents to board members
• Extensive diary management for the Faculty Manager and Assistant Dean of Teaching & Learning including co-ordination of travel, itineraries, internal and external meetings, conference calls and functions
• Manage executive correspondence, including the preparation and coordination of responses to cor- respondence, meeting minutes, submissions and reports
• Organising domestic and international travel using CTM
• Credit card reconciliation

Brisbane, Australia

Btec National Certificate In Business Studies, Pass

Relaxation Massage, Pass

Kahuna 1 And 2 Massage, Pass

Level 1 350 Hours Yoga Teacher Training, Pass