Deborah Mcclean Email & Phone Number

San Jose, CA

• Install new computer systems hardware, software, and upgrades
• Provide logistical support for the movement of assets
• Install and configure operating systems, computer security, and applications software
• Prep IT equipment prior to user deployment {imaging, patching, CMDB)
• Managing and tracking computer assets
• Imaging Laptops, workstations and hybrids with Windows 10

Palo Alto, California, United States

• Support Chief of Staff and Deputy Chief of Staff
• Interface with other VA Executive Offices
• Manage all logistics and technical elements for the executive committee and staff meetings, including transcription
• Review travel and expenditure requests for physicians, nurses, review prior to approval
• Managed calendars and communication
• Heavy use of Microsoft Office Suite

• Map delivery routes for maximum optimization
• Access and plot delivery information
• Validate and edit information
• Verify that the optimization algorithms and map data is accurate

Tulsa, Oklahoma Area

• Review excavation activity tickets
• Create, analyzes and process locate tickets
• Respond to Returned or Re-Open request tickets.
• Keep the lines of communication open between excavators & field locators
• Technical Writing
• Scheduled team meetings

Tulsa, Oklahoma Area

• Received inbound calls
• Monitoring and trouble shooting
• Technical Writing
• Debugging
• Managed high level incidents
• Keep the lines of communication open between numerous technical teams

Master’S Degree, Information Systems & Technology Managemen

B.S., Computer Science

Associate'S Degree, Computer And Information Systems Security/Information Assurance