A dedicated manager with five years of experience in achieving high customer satisfaction with improvements to the bottom line in quality and salesLeader of customer-focus to instill a shared, enthusiastic commitment to the brand as a key driver in customer attainmentAreas of ExpertiseCustomer Response ManagementComplaint Handling & ResolutionReport Management Customer Satisfaction Enhancement Front-End SupervisionSales & Quality Improvement Teambuilding & TrainingHealth & Safety MemberStrong CommunicatorSpecialties: *Innovative thinker with a focus on continuous improvement*Effective communicator, oral and written*Committed to meeting goals and deadlines*Detail oriented, providing first time resolutionDedication and passion for excellence
Listed skills include Customer Service, Process Improvement, Project Management, Sales, and 15 others.