Deborah Murray Email and Phone Number

Case management of clients in shelter. Provide services and support to shelter residents. Consults daily with in shelter clients to identify options, create plan of action, goal setting. Maintains complete client records, Processes client admissions and discharges, Administrative Assistant, Payroll- verification and submission. Direct supervisor and management skills. Files management, personnel records management and payroll records management. Strong time management skills and Personnel certification tracking and management. Education & Training manager (recurring) Document creation to include spreadsheets, databases and professional correspondence. Proofread and edit correspondence for correct spelling and grammar. Create power point presentations. Human resources orientation for all new employees to include in processing. Research and requisition of Major IT equipment, printers, faxes, new computers. Complete employee annual review/evaluation process. Leave request submission for employees. Assist employees with human resource issues such as pay, time management, training and certification issues and complaints. Customer service and incoming call management. Attend training and conferences. Monthly and Quarterly statistical reporting.

Payroll-report express software, verification and submission. Leave request submission for employees. Files management, personnel records management payroll records management, Medical files management. Personnel certification & license tracking and management. (Nurses) State, Medicaid and Medicare. Education & Training manager (recurring). Schedule and organize meetings and conferences for supervisor, including travel to include funding for trips. Document creation to include spreadsheets, databases and professional correspondence. Create power point presentations. Human resources orientation for all new employees to include in processing. Mailroom organization and stocking (forms, itineraries, etc). Meeting transcription. Attend training and conferences. Research and requisition of major IT equipment, printers, faxes, new computers. Correspondence to management of state, Medicaid and Medicare. Liaison between Vice President and personnel as well as division management. Member of leadership team. Assist with employee annual review/evaluation process. Assist employees with human resource issues such as pay, time management, training and certification issues and complaints. Customer service and incoming call management.

Use of multiple office automation software to create a variety of office documents. Use of word processing software to create, copy, edit, store, and print documents. Assists in identifying problems in existing methods or procedures. Transmit and receive documents and messages electronically using workstation and personal computer. Gather information from files and documents for supervisor. Proofread and edit correspondence for correct spelling and grammar. Screen incoming mail and identify what needs to be brought to supervisor’s attention, referred to appropriate staff, or handled personally. As requested of supervisor, downloads publications and forms and distributes using electronic mail. Receives telephone calls and greets customers. Ascertains nature of call or visit and refers telephone calls and visitors to appropriate staff or office. Personally answer non-technical questions for information, and follows up on answers to these questions. Establishes updates and maintains office records as requested by supervisor. Files, maintains, and disposes of office records in accordance with regulations. Updates and enters data into electronic file system. Perform simple troubleshooting of system or software problems encountered by co-workers. Accounts receivable and cash reconciliation. Held secret security clearance.