Deborah Nortey Email and Phone Number

• Processed and analysed raw data into reports for senior managers• Prepared daily workloads for staff & coordinated the daily allocation of work. • Motivated the team to achieve high standards and KPI targets. • Handled new client enquiries and acting as the face of the business. • Dealt with and resolved problems and issues which arose.• Worked with the sales and marketing team to drive sales forward.• Mentored and trained junior and new staff.• Monitored &… Show more • Processed and analysed raw data into reports for senior managers• Prepared daily workloads for staff & coordinated the daily allocation of work. • Motivated the team to achieve high standards and KPI targets. • Handled new client enquiries and acting as the face of the business. • Dealt with and resolved problems and issues which arose.• Worked with the sales and marketing team to drive sales forward.• Mentored and trained junior and new staff.• Monitored & reported on standards & performance targets. • Arranged & chaired weekly team meetings, focusing on targets & achievements.• Implemented new initiatives. • Involved in the recruitment of new staff.• Praised team members and creates a positive working environment. • Ensured all administrative and IT records are entered and updated correctly. • Provided prompt and accurate information on individual performance Show less

Data Validation and Analysis, Training and supervision of all coding and data entry for Consumer Research surveys in the Ghana Office.

Statistical Analysis

-Coding -Administrative work