Deborah Patrick Email & Phone Number

Sparks Glencoe, Md, Us

I specialized in supporting and enhancing the Personal Lines Home and Auto legacy system processes on IBM z/OS Mainframe. My role involved proficient use of TSO/SPF, COBOL, JCL, DB2, CICS, Fileaid, Xpeditor, and VSAM for developing and maintaining critical programs. I ensured version control and management using SCLM and adhered rigorously to SDLC methodologies throughout the software development lifecycle.Key Contributions during this tenure include:• Analyzed and resolved production system issues promptly ensuring system reliability and performance.

Hunt Valley, Md, Us

I spearheaded the support and development of legacy system processes on a mid-range HP system (formerly Dell) utilizing the Open VMS operating system and Dibol/Synergy programming languages. I led a project team in rectifying a longstanding Y2K fix error, ensuring system reliability and compliance. I played a pivotal role in migrating the legacy system to SAP HANA S/4, collaborating closely with cross-functional project teams to streamline operations and enhance efficiency. I provided expert technical support for customer and vendor EDI documents (810, 850, 856), ensuring seamless integration and data accuracy.Key Contributions during this tenure include:• Resolved issues and provide general support in liaison with business users.• Designed and implemented changes to enable Cross Dock shipping method; enhancing revenue and simplifying shipping for customers.• Acquired and mastered EDI processes, eventually becoming subject matter expert.• Managed migration of EDI customers from in-house systems to SPS Commerce system.• Collaborated with SAP migration team to transition EDI processes to SAP.

I steered on-site development and maintenance efforts of COBOL and IDEAL programs within the IBM z/OS environment. My role involved managing mainframe batch programming tasks, leveraging Datacom databases and VSAM files to enhance system efficiency and functionality. I developed and implemented unit and integration test plans/scripts, ensuring seamless application performance aligned with precise technical specifications. Additionally, I participated in technical reviews throughout all phases of software and application development, ensuring robust quality assurance and adherence to best practices.Key Contributions during this tenure include:• Translated business requirements into technical specifications and application code with business and IT teams.• Facilitated business team acceptance testing and participated in integration testing.• Complied with all security, change control, and client processes, tools, and methodologies.

I leveraged my leadership skills to direct the daily operations of a fitness center, overseeing all facets from business strategy formulation to execution. I drove growth and profitability through innovative business strategies. My responsibilities included managing financial operations, handling budgeting, expense control, and revenue optimization efforts. I played a pivotal role in recruiting, training, and supervising staff, fostering a culture of professional development and achieving high performance standards across the team.Key Contributions during this tenure include:• Ensured adherence with health and safety standards, maintaining regulatory compliance.

Directed daily operations of fitness center. Formulated and executed business strategies to drive growth and profitability. Managed financial operations, including budgeting, expense control, and revenue optimization. Recruited, trained, and supervised staff, fostering professional development and high performance.Ensured adherence with health and safety standards, maintaining regulatory compliance.

Worked at EDS/HP in Harrisburg as a member of the HIGHGLAS transitions team.

Supported MARx Production Control Group.

Philadelphia, Pennsylvania, Us

Wrote, updated and maintained batch COBOL/DB2 programs and provided production support to large drugstore chain’s warehouse billing system. Telecommuted from 2000 – 2004.

Bachelor Of Arts (B.A.), Business/Finance

Associate Of Arts (Aa), Computers And Information Technology