Deborah Press Email & Phone Number

Burbank, California, United States

Product Design and Development

Burbank, California

Design, development and implementation of new technology. Training design and implementation. Process Improvement.

Greater Los Angeles Area

Actively consulting on systems development and improvement. Training on Industry labor contracts. Current clients: 7Miles Global, Cast & Crew, LLC.

Burbank, California

• Headed an optimization project that completely redesigned payroll operations in Burbank, resulting in a 14% increase in volume processed and faster payroll turnaround (an improvement of 12 to 24 hours).
• Designed full curriculum for payroll operations training program.
• Led change management efforts for both organizational and systems changes.
• Managed training team of four and systems optimization/support team of four.
• Business lead for the design, development and implementation of a flexible, scalable hours-to-gross payroll system used both internally and as the basis for the client-facing external programs.
• Presented system demos to current clients and at client pitch meetings.

Los Angeles Area

Consulting for both Individuals and Corporations, offering Training in Payroll Operations and Entertainment Industry Contracts as well as Federal and State Wage & Hour Law; Payroll System Design, Testing, Training and Implementation. Solid relationships with union offices and production associations.

Burbank, New York, Chicago

• Took the company from a boutique payroll service focused on background extras to a highly regarded, best-in-class diversified payroll operation with the largest commercial payroll roster in the industry, with offices.
• Drove strategic initiatives, scaling to accommodate explosive growth, including 700% client billing increase in 2nd year of operation and 100% growth from year 2 to year 3.
• Created an internal service culture focused on the client, giving the company its reputation as the industry leader in client service.
• Retained all major clients during my tenure.
• Established and standardized quality control protocols.
• Worked with the CEO and CFO in the development and maintenance of best practices.

Los Angeles, California

• Built operation for two PEO’s from the ground up, including all personnel, facilities, processes and controls.
• Retained all clients from start-up through sale of the company in December 2001.
• Hired and trained new coordinators.
• Managed customer experience and resolved high-level client issues.
• Prepared tax deposits as well as all multi-state quarterly and annual reports and returns, balanced and printed W-2 files.
• Administered 401k plan, medical benefits and FSA’s.

Los Angeles

• Oversaw the payroll group as well as contracts and benefits processing.
• Liaison to union and guild offices, benefit plans and production associations.
• Hired and trained new coordinators in union contracts, federal and state labor law and client service.
• Negotiated handling fees and credit terms.
• Assisted clients with all union and guild issues.
• Designed information package to attract and educate new clients.

Los Angeles Area

• Approved payroll calculations and invoices prior to release to clients.
• Trained payroll coordinators in union contracts, federal and state payroll requirements and client service.
• Established performance guidelines.
• Participated in company needs analysis and restructuring.
• Liaison to union and guild offices, benefit plans and production associations.
• Assisted clients with all union and guild issues.

Los Angeles Area

• Managed payroll coordinators and data entry personnel.
• Designed and led multiple training programs encompassing company orientation, online payroll processing, department procedures, client service, federal and state labor law and entertainment industry labor contracts.
• Traveled to satellite offices, providing training and performance appraisals.
• Contributed to major restructuring of operations during company growth.
• Increased productivity levels and client service skills at three offices while emphasizing individual professional development.
• Designed template for translating contract language into computer code used during the development of the hours-to-gross payroll program.