As a senior API technical writer with a Master of Fine Arts in Writing, I combine my technical skills and creative flair to produce clear, concise, and engaging API documentation for various industries, including fintech and gaming. I have a background as a former software developer and a passion for learning about emerging technologies, such as generative AI, machine learning, and UX design.Most recently, I worked as a contract API technical writer at IGT, a leading gaming company, where I wrote API documentation for state iLotteries. Before that, I worked at Netspend, a prepaid debit card provider, and T-Mobile, a telecommunications giant, where I wrote API and webhook documentation for their dev portals and customer-facing product guides. In these roles, I collaborated with agile scrum team developers, product owners, and product managers, and analyzed Swagger specs based on OpenAPI to design REST API guides. I also used various tools and platforms, such as Git, GitHub, Bitbucket, Azure DevOps, Visual Studio Code, Hugo, Jira, and Confluence, to manage document repositories, version control, issues and tasks tracking, and knowledge bases. Additionally, I documented AWS cloud services platform and used Docs-as-Code workflow with technical writing team and DevOps developers. I am adept at using Markdown, HTML, Bash CLI, and other languages and formats to create and edit API content and generate web pages for dev portal content.
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Sr. Technical WriterMaryland Department Of Health Dec 2023 - May 2024Baltimore, Md, UsWrote RFPs for state Medicaid projects. Contract completed. -
Sr. Api Technical WriterIgt Feb 2023 - Apr 2023London, GbWrote API documentation for state iLotteries for gaming company. Contract position ended due to budget cuts. -
Sr. Api Technical WriterNetspend May 2022 - Nov 2022Austin, Texas, UsWrote API and webhook documentation for company that produces prepaid debit cards for partners. Contract completed. -
Sr. Api Technical WriterT-Mobile Nov 2021 - Jun 2022Bellevue, Wa, UsWrote API Documentation for Apigee dev portal. Contract completed. -
Sr. Api Technical WaterMastercard Aug 2021 - Oct 2021Purchase, Ny, UsWrote API documentation for dev portal. Position was fill-in for someone on leave. Contract competed. -
Sr. Api Technical WriterIdemia Sep 2020 - Jun 2021Courbevoie, Ile De France, FrWrote API documentation for dev portal and product guides. Contract completed. -
Sr. Technical WriterWells Fargo Apr 2020 - Sep 2020San Francisco, California, UsWrote business process documentation for FDIC Rule 370 for how to handle customer deposits in the event of bank failure. Contract completed. -
Sr. Technical WriterBank Of America May 2019 - Mar 2020Charlotte, Nc, UsWrote documentation for AWS Cloud portal processes such as load balancing, virtual machines creation, and portal on-boarding. Contract completed. -
Sr. Technical WriterKaiser Permanente Jul 2018 - May 2019Oakland, California, UsDocumented member and non-member patient metrics for hospital. Created SQL queries for Oracle database. Contract completed. -
Sr. Api Technical WriterEquifax May 2018 - Jul 2018Atlanta, Ga, UsWrite API documentation for Apigee dev portal. Contract completed.
Deborah R. Education Details
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University Of Arkansas At Little RockComputer Science -
University Of Arkansas At Little RockEnglish -
Lindenwood UniversityWriting -
Lindenwood UniversityWriting -
Lindenwood UniversityWriting
Frequently Asked Questions about Deborah R.
What is Deborah R.'s role at the current company?
Deborah R.'s current role is Sr. API Technical Writer, Proposals, Creative Content. Feral cat whisperer. Excellent communication skills & emotional intelligence. REST APIs, DevOps, AWS Cloud, read & document sample code, ML/AI, FinTech, Medicaid.
What schools did Deborah R. attend?
Deborah R. attended University Of Arkansas At Little Rock, University Of Arkansas At Little Rock, Lindenwood University, Lindenwood University, Lindenwood University.
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