Deborah Resavage Email & Phone Number

Cultivate industry consultant partnerships and oversee high-impact lead generation activities to improve sales culture and performance metrics organization-wide. Manage end-to-end territory operations and team coordination including organizing meetings, product demonstrations, and staff scheduling to optimize time and resource allocation.Elevated Sales MRR/NRR by 30% through prospect identification and qualification using advanced sales technologies including Salesforce, Apollo IO, Zoom, and Seismic, and enhanced pipeline opportunities across 28 states.Devised and executed market-penetrating sales strategies that secured 95% close rate on pipeline prospects; recognized as a top-tier sales leader within the organization.Led weekly strategic discussions with the President, focused on RFP submissions and sales tactics, resulting in notable enhancements in sales process efficiency and outcome.Conducted detailed competitor analyses and developed counter strategies that effectively positioned the company ahead in highly competitive markets.Improved service delivery by collaborating closely with professional services and programming teams to identify system gaps and co-create solutions, thus increasing client acquisition and satisfaction.

Directed strategic sales operations and territory growth across 12 states, significantly enhanced client relationships, as well as ensured retention and contract extensions through effective management and tailored client engagement strategies. Led weekly revenue and sales projection meetings with the CEO to influence company-wide sales policies and practices alongside Salesforce design and usage, and foster a data-driven approach to sales management.Spearheaded integration of Salesforce CPQ into sales operations, resulting in boosting closing efficiency by 65% through streamlined proposal and contract automation processes.Initiated and managed a Sales Development Representative (SDR) program that optimized lead generation and appointment-setting processes, directly contributing to sustained sales growth.Championed RFP process by overseeing the implementation and optimizing results which positioned the organization favorably in competitive bidding scenarios.Drove expansion of sales force and tailored team assignments and territory coverage based on market proximity and asset size to optimize national reach and sales impact in complex selling environments.

Independently drove 150% increase in regional sales across an 8-state territory within first two years by implementing aggressive new business development strategies and optimizing lead generation processes. Led the region to achieve the highest sales figures nationwide in 2018, outperforming all other sales teams combined through effective territory management and sales tactics.Cultivated strategic partnerships and alliances, contributing to a sustained increase in regional sales by 45% in 2016 and an additional 75% from 2017 to 2019.Participated actively in corporate partner and owner teams to influence organizational strategy and ensure alignment with broader company objectives.

Instrumental in shaping the company’s strategic directives and increasing market competitiveness by conducting detailed industry-to-business product/service gap analysis.Significantly grew existing revenue stream by 39% in 2008, 55% in 2009, and up to 65% from 2010 to 2015 through deployment of market-dominating sales programs and strategic acquisitions.Developed and led high-impact client retention programs and innovative IT data conversion projects, significantly improving customer satisfaction by 85% as measured by surveys.Launched targeted business-to-business (B2B) marketing strategies, leading to generating substantial new business revenue shares and expanding company’s client base.Cultivated relationships with C-level executives and leveraged expertise in high-level technology concepts to secure and expand business in both traditional and e-commerce sectors.

Reduced "days sales outstanding" receivables by 95 days and cut corporate "bad debt" by $1.6M over eight years, resulting in enhanced financial health and operational efficiency. Transformed EFT management processes which increased revenue receipt efficiency across multiple channels including Medicare and Medicaid EFT revenue from 30% to 100% and 25% to 95%, respectively, Private Insurance EFT from 15% to 55%, and Champus/Tricare EFT from 65% to 100%. Devised a strategic framework for National Provider Identification (NPI); recognized as an industry expert for Medicare and private enrollment processes.Co-authored "NPI White Paper," setting industry standards and providing critical insights into provider identification challenges and solutions.Led managed care payor contract negotiations and development and secured favorable terms that directly enhanced revenue, as well as reduced financial risks associated with compliance and denials.

Bachelor Of Science - Bs, Business Administration, Management And Operations

Activities and Societies: Alpha Phi Omega Double major: Business Administration / Psychology

Associate'S Degree, Business Administration And Management, General

Activities and Societies: Phi Beta Kappa, President