Deborah Roberts Email and Phone Number
Deborah Roberts phone numbers
“Wherever there is a human in need, there is an opportunity for kindness and to make a difference.”For 35 years, I have delivered high quality care in a variety of healthcare settings. As a leader within the Healthcare Industry, I have built a career history of success leveraging my wide-range of skills in multiple areas, including case management, patient admissions, supervision and training, assessment, care planning, auditing, and patient/family education. In my role as a Case Manager (Assistant Utilization Coordinator), I promoted a culture of compliance and integrity, resulting in the mitigation of risk and maximization of quality in patient care. My expertise has been built upon my extensive experience as a Registered Nurse, which has allowed me to take roles where I can combine my deep industry knowledge with my passion for improving patient care. I am a dedicated professional who is committed to achieving the highest standards of patient care. I strive each day to help enhance the experience of patients while implementing changes to improve outcomes. A summation of my skills and experience include: • Patient Care• Case Management• Quality Improvement Programs • Quality Assurance• Risk Management• Problem Resolution• Records Management• Relationship Management• Policies and Procedures• Healthcare Standards• Regulatory ComplianceI am looking to network on LinkedIn with colleagues and professionals. Please connect with me on LinkedIn or via email drob8366@yahoo.com.
Westchester Medical Center, A Member Of Wmchealth
View- Website:
- wmchealth.org
- Employees:
- 19
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Westchester Medical Center, A Member Of WmchealthNew York, United States
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Case Management NurseWestchester Medical Center, A Member Of Wmchealth Jan 2018 - Mar 2022Valhalla, New York, UsSupported implementation/investigation of procedures for Quality Management, Utilization Review, and Discharge Planning Programs. Oversaw length of stay and resource usage of patients. Provided evaluations, reports, and investigations on hospital incidents. Fulfilled all aspects of Quality Improvement Program to ensure organization met medical standards for patient care. Communicated and collaborated with treatment plan team members and assisted in development of corrective actions. • Slashed overall costs and expenses while increasing revenue and profit margins by taking on an integral role in the discharge planning process for patients. • Promoted a culture of compliance by screening patient charts and/or using approved screening criteria for Quality Management and Utilization Management Issues. • Improved treatment outcomes for patients and minimized impact on processes through identifying quality care issues. • Addressed clinical management and outcomes of treatment by participating in patient care monitoring. • Ensured successful completion of discharge process by completing necessary forms (PRI, DMS-1, and Transfer Verification Forms). • Drove quality patient treatment and progress toward desired outcomes by continuous monitoring patient care assessments and evaluations. • Facilitated issuance of IMM’s and discharge notices to patients by implementing Discharge Review Program. -
Telephonic Case ManagerAffinity Health Plan 2004 - 2018Bronx, Ny, UsDelivered ongoing case management services, interventions, and support to improve quality of care and minimize risks. Performed prospective, concurrent, and retrospective clinical reviews via telephone to ensure alignment to outpatient, home care, and hospitalized patient care standards. • Improved coordination of services by obtaining pre-authorizations, authorizing out-of-network services, and guiding decision-making for cessation of services. • Maximized quality of care by collaborating with team of 10-15 Medical Management Coordinators, providing high-quality training, assignment delegation, authorization reviews, and problem solving. • Leveraged technical skills in utilization of FACETS, CCMS 5.2, Altruista Base Edition, and Altruista G7 Database Administration Platforms for all functions. -
Risk Control Coordinator At Mt. Sinai HospitalFojp Service Corporation 2003 - 2003New York, Ny, UsDrove success of risk management activities with focus on preventing losses revolving around quality of care issues. Utilize advanced clinical expertise throughout investigations for current or prior medical malpractice cases, summons, patient complaint letters, and cases. • Facilitated investigation process by responding to requests from defense counsel involved and authorizing medical record releases. • Contributed to success of investigations by interviewing healthcare professionals to compare responses to information inside of medical records. • Advanced case management process by making recommendations, and creating/updating cases in CLARISA/CALM Database. • Served integral role on Hospital Quality Review Committee, Risk Management Teams, and during Claims and Litigations Meetings. -
Clinical NurseMount Sinai Health System 2002 - 2002New York, Ny, UsOptimized all areas of patient care on 35-bed Medical Unit. Expertly performed activities, including intake/discharge, assessments, care plan development/implementation, data collection, medication administration, diagnostic testing, and charting.• Enhanced overall hospital experience by providing comprehensive nursing care to patients. • Coordinated patient care activities in alignment with industry and hospital standards, policies, and regulations. • Accomplished discharge goals and objectives by collaborating with interdisciplinary teams in development of care plans and review of patient progress. -
Home Care NurseMount Sinai Hospital Home Care 1997 - 2002Supervised and trained LPNs, Home Health Aides, and Home Attendants to ensure effective delivery of patient care. Provided direct nursing care and enhanced overall healthcare in the home of patients. Implemented strategies and initiatives for disease prevention and provided counseling to patients with illnesses. Performed caseload management, pre-JCAHO chart auditing and preparation, and quality assurance. Delegated patient assignments, conducted performance evaluations, and provided training opportunities to enhance quality of care.• Supported physician plans by providing in-home periodic nursing services.• Administered comprehensive care to adult patients recovering from illnesses, accidents, or surgical procedures. • Improved outcomes by implementing care plans, dispensing medications, performing pain management, providing wound care, and delivering patient and family education.
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Staff Nurse, General Surgery, CardiothoracicMontefiore Medical Center 1989 - 1996Provided high level of patient care on 33-bed Medical/Surgical Unit with 5-bed surgical step-down unit. Performed admissions, assessments, pre and post-operative care, care plan implementation, EKG interpretation, telemetry monitoring, pain management, venipuncture, port-a-cath and PICC line care/maintenance, injection and medication administration, wound and ostomy care, ventilator management, charting, and discharge. Worked in Endoscopy Suite and Sickle Cell Treatment Center. Rotated as Charge Nurse, supervising up to 6RNs and LPNs.
Deborah Roberts Education Details
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Lehman CollegeNursing Education
Frequently Asked Questions about Deborah Roberts
What company does Deborah Roberts work for?
Deborah Roberts works for Westchester Medical Center, A Member Of Wmchealth
What is Deborah Roberts's role at the current company?
Deborah Roberts's current role is Quality-Focused Case Manager ★ Patient Advocate ★ Skilled Healthcare Leader.
What is Deborah Roberts's direct phone number?
Deborah Roberts's direct phone number is (615) 222*****
What schools did Deborah Roberts attend?
Deborah Roberts attended Lehman College.
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