Deborah Russell Email and Phone Number

Lead instructional designer for World Wide Learning (WWL) Onboarding. Working across area segments to create onboarding opportunities for new hires at Microsoft. Involved in the creation and optimization of an onboarding app to tailor onboarding experiences according to new hires' roles and area segments. Lead ID on the final pillar of success: Role Capability Demonstrations (RCDs). Also leading Knowledge Check and Onboarding Buddy programs, and the Instructional Design Center of Excellence.

Created training to support the rollout of a new HR system. Web based courses involved elaborate branching to target specific roles and union groups and included simulations to support 7000 employees in Canada and the US.

Project Manager/Senior Learning Consultant for various clients in oil and gas, customer service and professional services sectors (largest account has approx. 240,000 employees). Created training to support SAP implementations, workforce performance improvement initiatives, and professional services engagements (Advisory, Auditing, Risk Assurance).Responsibilities: consultations with clients and subject matter experts to determine performance gaps/training needs, creating blended learning solutions, advising on/complying with accreditation standards, designing courses, leading teams of instructional designers and media developers to create training deliverables, scoping projects, negotiating approvals and agreements, scheduling milestones, tracking and reporting expenses, issue resolutions/escalations.Tools and technologies used: FTP servers, Lotus database, simulation tools (Assima, Camtasia, Captivate), learning administration systems, content repositories, SharePoint and Live Link file management systems, Articulate Storyline 2 content creation software, SnagIt graphics application, WebEx/Skype/Lync for conferencing and collaboration, MS Office applications.

• Also Volunteer Coordinator: processed, trained and managed agency volunteers• Utilized proprietary online learning management and authoring system; created Flash programming, html coding and applied instructional design methodologies• Designed several college-level courses that focus on functional impairments and the assistive technology assessment process • Completed/critiqued Workplace Violence & Harassment training programs for managers and employees on behalf of partnering E-Learning provider• Developed expertise on accessibility legislation (Customer Service)• Instructed clients face-to-face on the use of assistive technologies, plus basic literacy and computer skills

• Worked with various faculty and departments including the Centre for Distance Education and the Centre for Psychology.• Involved with all aspects of the research process, from introductory literature reviews to the presentation of findings