Supporting the daily operations of Connect America’s employee benefits program during the Open Enrollment Period. Overseeing the administration of the Group Health, dental, vision, disability, life, and additional voluntary benefits. Offering guidance on eligibility, handling enrollments and terminations, while ensuring compliance with laws and regulations.

Led the daily operations of ProActive Technologies' employee benefits program with a strong focus on customer service. Oversaw the administration of Group Health, dental, vision, disability, workers compensation, life, and accident plans. Managed end-to-end programs, offering guidance on eligibility, handling enrollments and terminations, while ensuring compliance with laws and regulations. ● Oversaw benefits administration for US, HI, and JP-based salaried and hourly employees ● Managed relationships with benefit brokers, carriers, and vendors, ensuring compliance, best practices, and legal standards ● Created and implemented Open Enrollment annual meetings, prepared communications, collaborated and designed the communication material and handled all system changes ● Managed compliance for Health Benefits and Financial Welfare programs, 401(k), and ESOP, including non-discrimination testing,annual filings, reporting, notices, auditing, reconciliation of SCA prevailing wages. Also handled day-to-day oversight for Federal and DOL compliance, as well as FMLA, Leave of Absences, ADA, and Workers Compensation. ● Developed and maintained HRIS and Payroll requirements and vendor integration, streamlining processes ● Administration of Annual Performance Appraisals and Compensation

Managed PEO Health & Benefit plans, including medical, dental, vision, and retirement, as Benefit Plan Manager in the Human Resources Department. Collaborated successfully with vendors, brokers, and executive management, demonstrating expertise in benefits administration and efficient HRIS applications. ● Directed and monitored all PEO Health & Benefit activities, ensuring quality, operational, and efficiency standards. Developed, produced, and maintained final approval for all PEO benefits communication and marketing materials ● Managed the client health quoting process, providing information to underwriting teams for master health care plan quotes ● Served as the single point of contact and Benefit Plan Manager for PEO Plans, managing relationships with carriers and other business units. Developed and maintained relationships with Sales, Management, Operations, IT, and accounting partners for seamless client service ● Managed annual open enrollment and monthly eligibility, optimizing the client and worksite employee self-service web application to enhance efficiency and create a positive enrollment experience ● Maintained plan compliance, handling exceptions and escalations from internal partners, clients, and worksite employees ● Oversaw the client health quoting process by supplying data to underwriting teams for quotes on the master health care plan ● Provided ongoing leadership, direction, and development of support staff of one ● Handled onboarding/offboarding and payroll administration of benefit premiums

Managed comprehensive employee benefit programs, including medical, dental, vision, and retirement plans, while ensuring compliance with legal regulations and fostering wellness initiatives. Successfully collaborated with vendors, brokers, and executive management, demonstrating expertise in benefits administration, employee guidance, and efficient HRIS applications.● Partnered with vendors and brokers, providing expertise in coverage trends, options, and costs for strategic recommendations. Also, oversaw Annual Benefits Renewal, Open Enrollment processes, reviewed contracts, and maintained precise employee data transactions. ● Provided guidance to executive management on plan benefit program design and premium rate determinations, ensuring legal compliance and advocating for wellness initiatives ● Administered diverse benefit programs (medical, dental, vision, life, AD&D, disability, HRA/FSA, 401(k), workers compensation, wellness, and leave). Organized wellness activities, including Biometric events, blood drives, and healthy living classes. ● Managed reconciliation of monthly premium statements, compliance requirements, 5500 processes, retirement plan testing, tax reporting, and other essential tasks. Assisted in payroll and finance reporting ● Led and guided the company leave of absence programs, encompassing FMLA, USERRA, parental, personal, and situational leaves, ensuring consistent and compliant administration ● Resolved Workers Compensation claims, managed audits, billing, vendors, and maintained 401(k) administration, including policy interpretation, problem-solving, and oversight of audits, billing, and vendors for both current and prior claims ● Maintained all phases of 401(k) administration from reconciliation to maintaining employee database; responding to requests; interpreting policies and procedures; researching problems; rollover inquiries etc.

Managed diverse employee benefit programs, collaborating with vendors and brokers to optimize coverage, costs, and providers. Advised executive management on program design, premium rates, and championed wellness initiatives. Led Annual Benefits Renewal, Open Enrollment, ensured legal compliance in HR functions, and demonstrated proficiency in Payroll and HRIS applications.● Managed administration of diverse benefit programs, including medical, dental, vision, life, AD&D, disability, HRA/FSA, 401(k), work comp, wellness, and leave ● Collaborated with vendors, brokers, and HR departments on coverage trends, options, costs, strategic recommendations, and advised on plan benefit program design. ● Contributed to a job description project, assisting in the development, implementation, and administration of compensation programs, policies, structures, procedures, and practices. ● Advised executive management on plan benefit program design and premium rate determinations, ensuring compliance with legal regulations.● Led Regional Annual Benefits Renewal and Open Enrollment processes, and maintained precise employee data transactions and benefit elections. ● Oversaw reconciliation of monthly premium statements, managed compliance requirements, coordinated 5500 processes, conducted retirement plan testing, tax reporting.● Assisted in payroll and finance reporting, resolved Workers Compensation claims, managed audits, billing, and vendors, and handled 401(k) administration.● Directed the company's leave of absence programs, including FMLA, USERRA, parental, personal, and situational leaves, ensuring consistent and compliant administration. ● Solicited, obtained, confirmed RFPs, and negotiated agreements between brokers and providers for on-boarding of Health and Welfare and voluntary benefits. ● Spearheaded the implementation of a Benefits Department within the organization and supervised the benefits department of three Benefit Specialists