Staffing Supervisor
Current• Developed spreadsheets and reports to improve management’s understanding of productivity and analytics.• Created a zip code-based mileage matrix and an interactive map of 85 areas to streamline the cross-staffing of large events.• Wrote a zip code area plan for the distribution of assignments nationwide. Increasing efficiency and staffer-medic relationships.• Designed, updated, and indexed the company’s three websites for comprehensive branding. • Created logos for Medics On The Ball and Georgia Set Medics.• Created and managed a secure solution for automated after-hours and out-of-office employee SMS and call responses.• Implemented and managed a secure Facebook process for employees to participate on business pages under current Facebook guidelines.• Serve as the on-call company contact for clients and contract workers in 24/7 rotation every three weeks. Responsible for ensuring all contract workers nationwide are at their assigned posts on time and clocking them in and out. Coordinate between client, contractor(s), office manager, and on-site manager. Troubleshoot problems, and anticipate and resolve conflicts.• Manage 80+ events at a time across the United States and ensure that each is fully staffed with qualified, dependable personnel and backup. Determining which specific contractor(s) out of 10,000+ is suitable for each client’s needs. Navigate lead times ranging from an hour to 8 months.• Recruit contractors across the country utilizing referral programs and social media. Conduct interviews, verify qualifications, and complete onboarding of contractors. Schedule long and short-term placements. Assist contractors with invoicing. Demonstrate an ability to relate while conveying a willingness to help in order to establish effective and trustworthy working relationships with contractors.• Created templates and training material to assist in employee retention. Train office new hires.• Manage online store and medical supply inventory and shipping.
