Deborah Sheets Email & Phone Number

Held responsibility for fulfilling software development life cycle (SDLC) project manager requirements. Led onshore/offshore deployment teams during implementation of five major releases for 2008. Coordinated integration and user acceptance testing through business acceptance signoff. Performed three separate roles within Enterprise Transportation.

Negotiated department service levels while chairing forum, working closely with production support, end users, and outside vendors to define the best production support agreements. Oversaw matrix management dotted line personnel, creating and executing project plan and schedule task execution during System Integration Testing and User Acceptance Test (UAT).

Directed IT and back-office contractual Service Level Agreement (SLA) requirements of digital imaging, fund wire transfer, and telephony billing customers. Created and maintained project management policies/procedures for execution at management level and by technical teams within department. Designed and maintained digital image service operation.

Designed software transportation solutions. Implemented interface to populate operator work assignments nationwide for dual applications.

Developed software solutions. Designed and implemented defense software solutions addressing Build-of-Material Requirement (BOMR) to support manufacturing. Created the testing procedures and implemented controls for the first quality-assurance control unit. Implemented application to reduce printing costs, resulting in a $100,000 savings to the division..