Deborah Siffra, Msf Email & Phone Number

• Create and implement a new filing system for internal reports.
• Works closely with team members to deliver project requirements, develop creative solutions and meet deadlines.
• Demonstrates leadership by compiling data on quality issues and vulnerabilities and report all findings to Team Leader with suggestions for improvements and helping to train others.
• Tests functionality, performance, and compliance of different systems against design specifications to maintain strong development standards and high customer satisfaction.
• Revises policy procedures for general operation of compliance programs.
• Supported onboarding of new employees by conducting all training classes for various job functions

• Create and implement a new filing system for internal reports.
• Works closely with team members to deliver project requirements, develop creative solutions and meet deadlines.
• Demonstrates leadership by compiling data on quality issues and vulnerabilities and report all findings to Team Leader with suggestions for improvements and helping to train others.
• Tests functionality, performance, and compliance of different systems against design specifications to maintain strong development standards and high customer satisfaction.
• Revises policy procedures for general operation of compliance programs.
• Supported onboarding of new employees by conducting all training classes for various job functions

Lowell, Massachusetts

• Tested new hires on materials to determine levels of understanding and areas requiring further instruction.
• Completed frequent assessments of quality assurance rating scales, structure, and success rates to enhance the program.
• Reduced process gaps by effectively training new hires on best practices and protocols.
• Met or exceeded sales goals by promoting Credit Union products and services in every interaction.

Lowell Massachusetts

Revere, Massachusetts

Roxbury, Massachusetts

• Managed payroll and time and attendance systems and audited contracts, orders, and vouchers.
• Onboarded new employees in time reporting and payroll systems and generated and facilitated employee evaluations/reports
• Met with upper management regularly to report permits, certificates, applications, and documents required by various state agencies for fundraising events.
• Led event logistics for large-scale organizational events.
• Reported and tracked organizations metrics, goals, and targets.

Master'S Degree, Finance

Bachelor Of Science - Bs, Marketing, Finance

Activities and Societies: Haitian-American Student Association, Section leader peer mentor, Christian application bible study, marketing.