Deborah Smithson Email & Phone Number

• Scheduling, confirming appointments, making and updating patient charts.• Answering questions about prescriptions and calling in refills.• Managing all situations, inquires and interactions with billing.• Implementing Electronic Medical Records (EMR) as required, transferring information, and serve as direct contact for the EMR and Clearinghouse.• Imaging and filing documents• Managing the intern’s schedule, keeping interns updated on items to be done at the clinic and reminders.• Billing – taking payment through various methods, keeping spreadsheets of self-pay patients, sending out month billing statements, keeping spreadsheets of patients sent to collections and their payments, keeping track of deposits made by insurance companies• Sending multiple daily messages to MD about patients concerns, questions, and waiting on return calls. • Scoring BDI, BAI, POMS.• Ensuring items in clinic of stocked and snacks are available for patients and interns.• EEG Coordinating for Hartgrove Hospital – including keeping track of the EEG techs, days and times they are available, keeping track of the names of patients that are given to me and who had been done and by which tech, calling/texting EEG techs with the names of patients, informing MDs when EEGs are complete, printing out reports and reviewing for grammatical errors, ensuring reports are signed and faxing to Medical Records, as well as any other tracking and reporting that is needed.• Knowledge of mental health approved ICD-9 Codes as well as CPT codes.

• Evaluate military credit and review military transcripts for Navy, Marines, Army, Coast Guard, and Air Force• Financial aid advising• Student advising in relation to student record and student success• Evaluate 3000 corporate transcripts and military student transcripts monthly• Image student records, initiate student correspondence as transcripts are complete• Assist in developing evaluation policies and procedures for experiential credit, maintain evaluation handbook, produce monthly reports on transcript evaluation numbers• Maintain military and corporate databases, Occupation Tables, student tracking systems and analyze for trends, process SOCNAV agreements, respond daily to student concerns, inquiries, complaints, needs, and suggestions• Produce weekly reports for evaluation updates• Student contact for military transcripts• Created flyer for military students to show step-by-step process needed for FCCJ to evaluate their military transcript as well as steps on becoming a student and completing DSST and CLEP exams.• Oversee military transcripts for Great Lakes and Pensacola contracts• Input of Student Applications for Great Lakes students and input of student designations for Military students in Great Lakes and Pensacola. • Provided all facets of administrative support for staff and students using Orion Specialized Software and Microsoft Office• Managed business office operations for student registration, identification and financial aid transactions; demonstrated ability to make independent decisions to satisfy customer requirements• Student financial aid advising

Bachelors Of Science, Health Service Administration

Aa, General Studies