Dynamic and results-oriented professional with over three years of experience in tech sales, customer experience, and relationship management across diverse industries. Leveraging a customer-focused mindset and a proven track record of building sustainable client relationships, I specialize in driving user satisfaction, aligning stakeholders, and delivering data-driven solutions that enhance business outcomes.Having successfully participated in product building from ideation to a working prototype, I bring a user-centric perspective and deep market insights to product and project management roles. Skilled in analyzing customer feedback to drive strategic improvements, collaborating with cross-functional teams, and creating scalable, impactful products, I am passionate about transforming insights into actionable innovations that deliver exceptional value.
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Business Development RepresentativeLehrerNigeria
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Relationship Management ExecutiveArk - Store At Ark Oct 2024 - PresentLagos, Lagos State, Nigeria -
Product Manager TrainingKreative Switch Aug 2024 - Present -
Customers Experience SpecialistSpark Nov 2023 - Aug 2024United StatesPart of a great team at Spark, helping to financially connect 100M+ Africans to each other and the world.Spark is a Fintech for Groups.Groups get a Free Joint Account. Spark Groups get discount deals on essential food and household products, helping to combat inflation.- Collaborated with cross-functional teams to understand project requirements, objectives and ensure swift resolution to users' complaints and inquiries.- Served as the initial point of contact for customers, delivering professional assistance to over 3,000 Spark App users via phone, email, and chat.- Provided product/services information, updating users on specific product functionalities, enhancing their usage and understanding.- Contributed to continuous improvement efforts by identifying areas of improvement on product and customer relations. -
Sales AssociateSpark Jul 2023 - Aug 2024United StatesPart of a great team at Spark, helping to financially connect 100M+ Africans to each other and the world.Spark is a Fintech for Groups.Groups get a Free Joint Account. Spark Groups get discount deals on essential food and household products, helping to combat inflation.
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Customer Service SpecialistLadec-Cuisine Jul 2021 - Dec 2023Dallas, Texas, United States• Served as a point of contact for customers, delivering professional assistance via phone, and chat.• Addressing customers' questions, providing guidance, and responding to online reviews.• Build sustainable relationships and trust with customer accounts through open and interactive communication.• Contributed to continuous improvement efforts by identifying areas of improvement on product and customer relations.
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Social Media Manager/Content CreatorTeqpixels Digital Limited Dec 2020 - Jan 2023Nigeria• Creating and managing content for the company's social media accounts.• Engaging with followers and responding to comments.• Analyzing metrics to measure the success of social media campaigns, identifying and targeting specific audiences.• Staying up-to-date with the latest social media trends and best practices.• Designing content and graphics using Canva. • Creating strategies to aid brand growth and visibility on various social media platforms. -
Social Media ManagerMore Techies Nov 2021 - Mar 2022Remote• Analysis of various social media platforms for trending content.• Manage Company’s Social Media Account.• Post content of importance on Company’s social media pages, which has increased engagements by over 25%• Contributing to decision regarding branding and customer’s relation.• Working with a team to manage relationship and deliver results.• Interaction with community members and prompt response to member’s enquiries.
Deborah Tewogbade Education Details
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Education And Political Science -
AlxHonors
Frequently Asked Questions about Deborah Tewogbade
What company does Deborah Tewogbade work for?
Deborah Tewogbade works for Lehrer
What is Deborah Tewogbade's role at the current company?
Deborah Tewogbade's current role is Business Development Representative.
What schools did Deborah Tewogbade attend?
Deborah Tewogbade attended Obafemi Awolowo University, Alx.
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DEBORAH OLUYEMI TEWOGBADE
Dedicated Aml/Fraud/Bsa Analyst With 4+ Years Of Expertise In Financial Crime Prevention, Fraud Detection, And Regulatory Compliance. Proven Ability To Conduct In-Depth Investigations And File Accurate Sar.Owings Mills, Md -
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