• Leadership of the directorate Portfolio Management Analysts in their roles supporting the Heads of Delivery, Programme Directors and Programme Managers, ensuring a consistent and coordinated provision of services to the Delivery organization. Actively coaching and mentoring the team to support them in their personal development• Creating and building portfolio analytics and KPIs to work with Heads of Delivery to drive performance and excellence in programme execution, conducting regular portfolio reviews to assess and actively manage the risk profile and identify opportunities for intervention• Working with Finance partners, in support of annual £150m Change Plan, quarterly and monthly budgeting and forecasting processes to enable Portfolio-level decision making and recommendations• Working with the business to create their Change Plan of IT work. Monitoring and planning of the pipeline of work to ensure strategic fit and resources are available to commence projects• Organisation and facilitation of the executive Change Review Board which governs the IS Change Plan• Monitoring and analysis of Portfolio level milestones, dependencies and risks• Creation and maturing the control and governance processes required to manage the change plan• Developing, maintaining and communicating the set of processes, templates and standards which are required to enable change to be managed in a consistent way across the organisation• Providing support and guidance on project management best practices, through procedures, frameworks, tools and techniques to the team• PMO support on governance including framework overview and compliance health checks on gates, risk and issues, change requests and financial management to Project & Programme Managers• Interfacing with and support other non-delivery functions which are not within the scope of the Portfolio Team (i.e. Project Assurance, Finance Management)

Operational management of the PMO who provide essential support to the 40 project and portfolio managers and delivery of externally client analysis; statistics and reports to the Department for Education (DfE)• Leadership and line management of the five PMO team members, including all objective setting and performance management processes• Analysis, production and dissemination of key project performance indicators, strategic priorities and reports both internally to the programme team and externally to the client, DfE.• Developed cross company project governance and initiated process and delivery changes across a team of 40 project managers• Business Project Manager for the implementation of a new automated Project Change Control system from concept to roll out with input and collaboration from the client, DfE and Senior Business Managers • Engaged with other service departmental representatives across the organisation to make sure that Project Management processes and systems were designed to support all aspects of the business and retained a high profile for the programme team• Initiated and managed refinements to business project improvement processes and to the project methodology to ensure it mapped to PRINCE2 methodology• Ensured maintenance of quality standards by regular review and update of key project management templates, processes and reports• Planned and analysed resource requirements across business including provision of key management reports, and identification of key risks and dependencies to senior management team• Ensured quality assurance checks including project health checks were accurately, regularly and consistently provided to senior management• Provided training, coaching and mentoring to Programme Team including PMO colleagues• Provided change control management processes, updates; internal reports and service performance measures reports to the DfE on a weekly basis

• Key point of contact for queries relating to processes and procedures from Project Managers • Developing, enhancing and providing key reports to the business on progress of the £20m programme for the DfE• Undertaking project health checks and producing analysis and reports for the 20 projects within the programme• Managed the implementation of an online Project Management system• Deputising for Change Manger as required to maintain effective client relationships• Maintained and improved the reporting manual and Project Methodology• Developed and maintained Programme Team resource catalogue on internal web site

• Regularly deputised for Team Leader when required, during periods of leave and sickness, to provide support to the 10 team members • Responsible for work package to design induction and orientation programme for IT systems and processes• Accountable for fifty small projects, running simultaneously, which introduced telephone and email career support services to clients facing redundancy or redeployment • Tracked, forecasted and reported on the progress of each of the fifty projects and resolved any issues that may arise• Focal point of contact for corporate clients, proactively contacting them with regards to services and react to changing requirements• Liaison with regional colleagues and clients to arrange workshops, presenters, venues and materials

• Responsible for work package to develop, commission and maintain a new contracts database in liaison with external contractor and senior managers• Production, collation and distribution of Key Performance Indicators reports• Reconciliation of the contracts database to finance database• Processing of quotations and invoices from external suppliers• Providing monthly and adhoc committed spend reports

• Developed and performed audits on Project Management processes. Producing reports detailing weaknesses, areas of improvement and highlighting good performance• Developed and delivered training workshop presentations for colleagues and external consultants on monitoring systems • Produced and prepared monthly Finance Monitoring report, detailing current work managed by the Project Team, including the undertaking of quarterly financial reconciliations• Produced and issued reports on budget splits for Finance teams, time slippage and variance monitors for the Project Team