Deborah Toepper Email & Phone Number

Fairport, NY

Rochester, NY

Copywriting and editing technical patent disclosure documentation for defensive publicationCopy editing business proposals, client reports, white papersCopy editing marketing pieces for IP.com's suite of intellectual property solutionsPerforming client training for IP.com's patent searching tools

 DEVELOP E-LEARNING AND INSTRUCTOR-LEAD TRAINING COURSES: closely interface with clients among top pharmaceutical companies to determine training needs and design courses to meet both training and business objectives; course development includes scripting, audio and visual elements, PowerPoint presentations, role-play activities, assessments, etc.; work.

 RESEARCHED AND IDENTIFIED RELEVANT PROSPECTS: interfaced with the Business Development and Marketing teams to select speaking engagements for the Chief Executive Officer and others, and located exhibiting opportunities based on the business development objectives SCHEDULED AND COORDINATED EVENTS: working within budgetary limits, assembled resources and.

 DEVELOPED TRAINING PROGRAM: built internal corporate training program from the ground up, including objectives and measurements, lessons, presentations, and materials for new database systems implementation and new debt counselor training; particular focus on compliance with Federal regulations; topics and methods meet the standards of the Association of.

(Contract Placement) DEVELOPED TRAINING MATERIALS: identified where materials were needed within the department, and created training presentations, job aids, work aids, and other support materials REVIEWED AND UPDATED STANDARD OPERATING PROCEDURES: contributed to the development of SOPs as they applied to the Manufacturing Training Department and its.

 MANAGED PROJECTS: maintained the business relationship by establishing a solid rapport and cultivating new business for internal marketing and software documentation projects within Fortune 500 companies  WROTE AND COPYEDITED MARKETING MATERIAL: worked on both internal and client marketing campaigns, helped to develop messages and designed, wrote, and.

 CONTRIBUTED TO MARKETING INITIATIVES: wrote/edited client surveys, letters, press releases, flyers and other promotional material HEADED THE DOCUMENTATION TEAM: wrote online user help files and text for the products' user interfaces; identified areas where support documentation was needed and took responsibility for creating those documents from design.