Deborah Ware Email & Phone Number

West Clarkston-Highland, Nj, Us

-Review patient medical records.-Assess patient insurance eligibility and authorization criteria for physician ordered radiology studies.-Obtain necessary prior authorizations. -Coordinate peer-to-peer reviews with medical assistants and physicians when needed.-Complete patient registration and scheduling for authorized studies.-Provide support to physicians and staff.

-Serve as initial contact and provider of information regarding physician referral, product line, seminar programs and patient scheduling to hospital personnel, physician offices, their staff and potential patients.

Cumberland County, Nj

- Handle domestic violence and sexual assault hotline calls on multi-line phone. *Provide crisis counseling when needed. *Assist caller with safety planning.- Assess needs and provide appropriate referrals to community agencies using superior problem-solving skills.- Facilitate residential group meeting in the domestic violence safe house with sensitivity to various cultures and religions. *Meeting topics: Cooking Matters and Financial Empowerment.- Ensure resident safety within the safe house.- Respond to calls from police departments and/or SANE hospitals to advocate for domestic violence victims and sexual assault victims.- Completed state-mandated training on crisis intervention and victim advocacy. *40 hours: Domestic Violence *40 hours: Sexual Assault- Completed Financial Empowerment training as presented by Allstate

Sewell, Nj

- Under supervision of RD, completed nutrition assessments on newly admitted patients and follow-up nutrition assessments for long-term residents. This includes calculation of caloric, fluid and protein needs based on the patient's BMI, age, physical condition and medical condition. - Ensured that requirements for payment from third-party payers were met.- Coordinated patient care with doctors, nurses, speech therapists, and physical therapists.- Provided patients/residents with appropriate nutrition education. - Formulated nutrition care plans under supervision of registered dietitian.- Completed Medicare MDS assessments.

June 2014 - August 2014 "Summer Feeding Program" - Worked with other dietetic students to oversee volunteers who prepared up to 1800 breakfast, lunch and snack packs per day while adhering to ServSafe food safety guidelines. - Lead Volunteer was also responsible for getting all meals ready for delivery.- Worked with program coordinators to improve flow of daily duties.February 2014 - May 2014 "Healthy Living Initiative" - Worked with many aspects of this program including:* Teaching nutrition classes and cooking classes* Recipe testing and modification* Data entry of information provided by participant surveys

Vineland

Responsible for delivering patient meals in a timely fashion while adhering to medical diet orders.Assisted with various kitchen duties.

Vineland, Nj

- Under the supervision of MSW, assessed newly admitted patients to evaluate their home/social situation along with any potential needs at discharge. - Identified patient needs and provided appropriate resources of referrals to community agencies.- Ensured that insurance requirements were met for third-party payment.- Participated in daily medical rounds to assist in coordination of patient care.- Coordinated patient care with doctors and therapists.

- Served as patient advocate: assessed patient needs; identified appropriate community agencies and patient-assistance programs; acted as liaison between patient and agencies/ programs; assisted with application process; provided patient financial counseling; etc.- Obtained preauthorization for all treatments/chemotherapy.- Worked diligently with third-party utilization review departments to procure claim payment.- Handled escalated complex billing cases using superior customer service and investigational skills.- Worked closely with outside pharmacies to ensure timely receipt of patient medications.- Supervised front desk staff to ensure accurate completion of insurance verifications.- Assisted practice administrator with payroll records. - Maintained effective working relationships with physicians, nurses, and office staff.- Position required extensive knowledge of medical terminology, coding, and third-party payers along with consistent professional attitude and strong computer skills.

- Assisted Senior Vice President of Marketing with various tasks including letter transcription, travel planning, maintenance of data spreadsheets, assembly of press packets, scheduling, etc.- Maintained attendance/payroll records.- Provided switchboard coverage for front desk as needed.

- Assisted clients with healthcare claim evaluation through telephone conference.- Discussed benefit determination process and patient responsibility.- Worked extensively with Medicare recipients and chemotherapy patients in addition to executive clients due to proven professional manner.- Responsible for de-escalation of irate callers and resolution of sensitive matters.- Assisted in customizing computerized documentation systems and training on its use; wrote many internal memos related to ongoing procedure changes and training.

Bachelor Of Science - Bs, Nutrition

Associate'S Degree, Social Services, 3.95 Gpa

Activities and Societies: Phi Theta Kappa- Honor Society; Student Pathways Leadership Institute (SPLI); Social Service Club.

Associate'S Degree, Dietetic Technician, 3.81 Gpa

Activities and Societies: ServSafe certification obtained May 2014; Phi Theta Kappa Honor Society; Dietetic ClubDegree completed January.