Deborah Watson Email & Phone Number

Independence, Mo, Us

Eden Prairie , Mn, Us

Patient Access Operations serving Dignity Health

St Louis, Missouri, Us

Lead an enterprise-wide team of 600 employees in 4 states for 20 hospitals and multiple Behavioral Health Centers and Urgent Care Centers with overall administrative responsibility and accountability for the management and direction of the operational, personnel and financial activities of the Patient Access division. Lead the design, implementation and ongoing operation of a unified Patient Access process for patients seeking care within the SSM Health System. SSM Health serves annual volumes of 154,000 admitted patients and 1.3 million outpatient visits. Develop and maintain organizational components to ensure accurate and complete patient demographics, insurance assignment, and eligibility verification to achieve optimal patient flow, improved patient satisfaction and reduced bad debts.

St Louis, Missouri, Us

Directed, planned, and managed all aspects of Patient Access Services for SSM’s South Operating Group (Cardinal Glennon Children’s Medical Center and Ambulatory Clinics, St. Mary’s Health Center, and St. Clare Health Center); Manage a department budget of $4.2 million leading a team of 250 employees.

St Louis, Missouri, Us

Monitored registration, clinical service delivery, charge coding, billing and remittance for accuracy, completion, comprehension, and compliance to ensure regulatory and payer requirements; Provided education on billing and regulatory compliance requirements to department managers; Maintained revenue cycle audits; Assured departmental processes were up-to-date, accurate, and accountable to ensure errors were identified and corrected.

Master Of Business Administration (Mba), Business Administration, Management And Operations

Bachelor Of Applied Science (Basc), Registered Nursing/Registered Nurse