As a former National Operations Support Manager, I have 24 years of experience in the mortgage industry, working for leading companies Guaranteed Rate, Wells Fargo and Cendant Mortgage. I have a proven track record of supporting senior executive management, working on special projects, companywide communications, meeting facilitations, and reporting. I have developed skills in business process improvement, and executive leadership, and I have applied them to various departments of the mortgage industry, including secondary marketing, training, underwriting, insurance review, compliance, processing, and closing. I have successfully reviewed reporting and implemented improvements to boost efficiency and productivity across the organization. I am open to a career change for a company that can benefit from my years of managerial experience and domain expertise.