Worked with members having acute and chronic health conditions.Used motivational interviewing approach to coach members towards self-management.Instructed members on chronic condition management, behavioral support, and the emotional demands of having a chronic condition.Documented work in compliance with business process requirements.Collaborated with appropriate team members to supper strategic initiatives.

Worked with members who have chronic diabetes and COPD health conditions.Managed expected workload for quarterly contact completion to members within a program.

Utilized OASIS assessment forms necessary to comply with Medicare regulations and ICD-10 codes. Evaluated medical needs and disabilities and coordinated patient needs related to chronic conditions, advanced illnesses and people coping with disabilities.

Coordinated care based on patient needs with patients, families, doctors, social worker, chaplain and home health aides.Assessed home care needs, being aware of the physical, emotional, and spiritual aspects and gather data on social, economic and cultural factors which may influence health, well-being and quality of life.Evaluated and performed ongoing assessment and revised initial written plan of care with interdisciplinary collaboration weekly or as the needs and conditions of the patient and family changed.

Unit 5A/6B- Stroke, Oncology, and Observation and Unit 5B-Renal and CardiacMonitored and educated cancer, stroke, renal, GI and cardiac affected patients.Provided instructions about the precautions to be taken for cancer, stroke, renal, GI and cardiac patients, health care education and disease prevention.Devised and implemented individualized plans of care to cater to the specific needs of the medical-surgical patients.Worked together with members of an interdisciplinary health team to plan, put into practice, organize and appraise patient care in discussion with patients and their families.Informatics Committee team member.

Patient-centered evidence-based care.Created nursing assignments and oversight of team nursing responsibilities; usually 1:8 nurse/patient ratio working with RNs, LPNs, and CNAs. Completed patient admissions.Developed patient care plans, including assessments, evaluations, and nursing diagnoses.Outstanding interpersonal and communication skills; accuracy in patient history, charting and other documentation.

Product Manager, Research and Development Portfolio Manager, Data Center Services Portfolio Manager, Midrange and Web Hosting Services Service Delivery Manager, Midrange Service Delivery and Web Hosting Service DeliveryProfessionally directed and managed new business development internationally. Analyzed, trend, forecasted and communicated performance levels via specific business metrics.Collaborated with business unit leaders and clients for new business opportunities in and out of contract scope.Monitored, evaluated and made recommendations to enhance the processes and systems of the organization. Conducted testing to assess the potential impact of recommended improvements.Provided face-to-face consultation to affected stakeholders and departments. Directed personnel and implemented policies to ensure the optimization of servers, networks and systems.Coordinated with other teams to identify and implement new systems to support business function at an effective cost. Supervised multiple projects achieving corporate vision of upper management and stakeholders.Served as a day-to-day client contact to schedule and deliver reports, research issues, monitor outcomes, solve issues and questions related to reports, programs and interventions.Worked with customers, application developers, architects, project management and team members to understand business requirements that drive the analysis and design of quality business solutions.Involved in full systems development lifecycle and responsible for creation and maintenance of project lifecycle documents such as testing plan, testing schedule, testing scenarios, testing outcomes, approvals, and training materials.Managed job and project requirements so that projects were completed on time, in scope, within budget, with minimal defects.