Providing specialist and experienced Relationship Management for Invoice Finance Customers to cover short term absence.

Supporting Credit Partners and the Relationship Managers with Customer situations which are considered to be of higher risk for the Bank. Specialising in Invoice Finance and Regional Banking, all types of lending facilities and securities covered. Customer situations wide and varied. Drove Metro Bank culture forward in many difficult situations to achieve the best outcomes for both the Customer and the Bank.

To support and work in partnership with the new business and client managers to provide robust funding solutions to small and medium sized enterprises in the UK, meeting the customer need whilst protecting the bank's investment. Specialising in but not exclusively invoice finance, my ambition is to AMAZE our internal and external customers alike living the Metro Bank culture.

➢ Lead 8-10 Client Managers, running between 50 and 140 clients each. Total team income £10m, total team lending £65m.➢ Lead and support team through continual change.➢ Underwrite and structure new business deals within a delegated lending authority of £1.5m➢ Structure and recommend new business deals above my delegated lending authority with no upper ceiling.➢ Review of team and individual portfolios to identify, manage and resolve high risk situations, minimising loss, whilst… Show more ➢ Lead 8-10 Client Managers, running between 50 and 140 clients each. Total team income £10m, total team lending £65m.➢ Lead and support team through continual change.➢ Underwrite and structure new business deals within a delegated lending authority of £1.5m➢ Structure and recommend new business deals above my delegated lending authority with no upper ceiling.➢ Review of team and individual portfolios to identify, manage and resolve high risk situations, minimising loss, whilst acting in the best interests of the Client.➢ Inspire confidence within the team to adopt and ensure effective delivery of new processes and systems such as Conduct Risk requirements.➢ Achieve team balance scorecard results through engagement, direction, coaching, support, delegation and managing performance.➢ Effective team resourcing through recruitment, absence and performance management.➢ Create culture within the team and externally to embed and live the company values of “Putting Customers First”, “Keeping it Simple”, and “Making a Difference Together”.➢ Deliver excellent service to customers, increasing income, controlling cost, and therefore maximising profit.➢ Build and develop internal and external Stakeholder network. Show less

Lead, manage and develop a team of Client Support Administrators and Assistant Managers running the Facilities of circa 400 Clients.Manage and develop a portfolio of High Risk Clients to achieve win win solutions that met both the client and Commercial Finances needs. Manage the balance of risk vs income in highly leveraged situations.Structure and underwrite invoice finance facilities in highly leveraged, or complex situations.

Manage a portfolio of existing high risk Invoice Finance Clients in terms of income, risk, relationship, and development to contribute towards the delivery of the financial performance of the regional business unit, by applying sound credit/risk skills, and effectively managing Client expectations to achieve mutually agreeable result.

To manage the take on and induction of Invoice Discounting new business, to ensure the effective transition from prospect to client, building sound working relationships with internal and external clients to ensure a secure lending base.

To manage the Invoice Finance facilities and relationship for a portfolio of clients ensuring a balance between risk and reward, with minimal losses.To develop new business through recommendation by providing excellent service.To structure and underwrite new business within delegated lending authority.

Relationship and risk management of banking facilities for portfolio of Business Banking CustomersProvision of excellent serviceMaximise product utilisation by customer base.

From Machine Room to Securities.