Deborah Yates

Deborah Yates Email and Phone Number

IT Professional with experience in ITSM Tools and Processes @ ServiceNow
santa clara, california, united states
Deborah Yates's Location
Kenansville, Florida, United States, United States
Deborah Yates's Contact Details

Deborah Yates personal email

n/a
About Deborah Yates

Deborah Yates is a IT Professional with experience in ITSM Tools and Processes at ServiceNow. She possess expertise in management, it service management, itil certified, service catalog, access management and 16 more skills.

Deborah Yates's Current Company Details
ServiceNow

Servicenow

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IT Professional with experience in ITSM Tools and Processes
santa clara, california, united states
Website:
servicenow.com
Employees:
13421
Deborah Yates Work Experience Details
  • Servicenow
    Sr. Engagement Manager At Servicenow
    Servicenow Aug 2021 - Present
  • Marriott Vacations Worldwide Corporation
    It Director
    Marriott Vacations Worldwide Corporation Jun 2016 - Feb 2021
    Overall accountability and direction for the ITSM and TDI tools. Responsible for the planning, implementing, financial management aspects, rollout, future roadmap and maintenance of the ITSM and Tivoli Directory tools. Responsible for design, integration, advanced problem analysis, successful deployment, and continuous operational improvement of the MVW IT Service Management Tools.
  • Marriott Vacations Worldwide Corporation
    It Support Manager
    Marriott Vacations Worldwide Corporation 2004 - 2015
    Overall accountability of Access Management and Compliance process, IT Service Catalog and Tivoli Directory Integrator application. Management of IT support staff.
  • Marriott Vacations Worldwide Corporation
    Lead Peoplesoft Business Administrator
    Marriott Vacations Worldwide Corporation 1999 - 2004
    Support of all PeopleSoft reporting and applications. Lead all PeopleSoft training courses.
  • Florida Tile
    Financial Analyst
    Florida Tile 1997 - 1999

Deborah Yates Skills

Management It Service Management Itil Certified Service Catalog Access Management It Procurement Team Leadership Continuous Process Improvement Workflow Design Microsoft Excel Microsoft Powerpoint Microsoft Word Visio Business Process Improvement Integration Service Level Agreements Service Level Management Customer Service Customer Satisfaction Training Team Management

Deborah Yates Education Details

Frequently Asked Questions about Deborah Yates

What company does Deborah Yates work for?

Deborah Yates works for Servicenow

What is Deborah Yates's role at the current company?

Deborah Yates's current role is IT Professional with experience in ITSM Tools and Processes.

What is Deborah Yates's email address?

Deborah Yates's email address is de****@****vwc.com

What schools did Deborah Yates attend?

Deborah Yates attended Polk State College.

What skills is Deborah Yates known for?

Deborah Yates has skills like Management, It Service Management, Itil Certified, Service Catalog, Access Management, It Procurement, Team Leadership, Continuous Process Improvement, Workflow Design, Microsoft Excel, Microsoft Powerpoint, Microsoft Word.

Who are Deborah Yates's colleagues?

Deborah Yates's colleagues are Hammesh Patel, Taylor Taylor, Amir Rd, Nagesh Agrawal, Ed Neumann, Alayne Dovgan, Sphr, Shrm-Scp, Daja' Vines, Mba.

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