Deborah Zator Email & Phone Number

Leading Privately Owned Telecom Company that Funds, Builds and Operates State-of-the-Art Open Access Fiber Optic Networks across the U.S.• Build and Maintain Relationships with Key Customers• Manage and Ensure Service Delivery from Internal and External Operations Teams• Host Meetings with Key Customers, Track and Action Outstanding Issues

Greater Chicago Area

Industrial Safety Supplier providing Personal Protective Equipment & Safety Products to Customers Worldwide• Responsible for IT Management of Full Website and Ecommerce Store- Design, Functionality & Performance including Product, Landing & Cart Pages while Increasing Revenue• Daily Contact with Customers- Sales & Support• Created & Presented Quote Requests & Convert to Sales, B2B & B2C• Project Management - Plan, Lead & Manage• Responsible for Maintenance & Security of Website – Monitoring and Testing • Responsible for Adding New Products, Updating & Calculating Pricing & Profit Margins while monitoring KPIs to ensure effective ROAS/ROI while remaining Competitive in the Market• Responsible for Marketing and Online Presence including Social Media Posts & Campaigns, Omnichannel Marketing & Drip Marketing• Maintained Reliability, Accountability and Integrity with Full Access to Business & Financial Accounts and Data• Maintained Security of Customer Data and other Proprietary Data across All Platforms• Daily Interaction with Executives, Support Staff, Vendors & Product Manufacturers- Including Partnerships & Price NegotiationsTechnical Areas & Experience• CMS & CRM Systems: Integration, Content & Customer Management & Related Applications- WordPress, WooCommerce, Magento, Volusion, Aptum, GoDaddy, Benchmark, Rackspace, Klaviyo, YEXT, Epicor, Bluehost, Jira, Basecamp, Intuit QuickBooks• Google Business Products: Google Ads, Search Console, Merchant Center, Analytics • LinkedIn, Facebook, Twitter, Pinterest, Instagram & YouTube Management: Target Customer Profiles, Create Ads & Promotions• SEO & Link Building• Skype, Google Meet, Microsoft Teams, Cisco Webex, GoToMeeting & Zoom Video Conferencing• Software- Advanced in Microsoft Office, Word, Excel, PowerPoint, DB Access, Google Drive, Sheets, Docs, Adobe

Greater Chicago Area

- Coordination and planning of events- Manage finance & investments- Volunteer for school and community events- Reading and Art Coordinator for classroom

Urbana-Champaign Area

Injury Prevention & Playing It Safe Program (In combination with LIS role*)- Responsible for all fundraising and collection of donations- Cold-call businesses in Champaign County & Phone contact for National sponsors- Created & maintained customer base- Organized, coordinated, and directed with team on community events

Urbana-Champaign Area

Regional Healthcare System & Level 1 Trauma Center - Supervised all functions of Laboratory Support Services department and staff- Assisted with Installations and Support and Maintenance of the Laboratory Information System including Full Laboratory Systems Automation across all Laboratory Departments- Coordination and Results Reporting to Physicians and Hospital Floors- Quality Assurance Review for Laboratory Results Distribution to Hospital and Clinic patients’ medical charts- Assisted with preparation of $400k budget and monitored for cost efficiency- Trained & reviewed all Laboratory personnel including travel to 6 Satellite Clinics on use of LIS- Created & Validated policies and procedures- Admin / CWEB Laboratory Intranet homepage publisher- Medical Coding & Documentation Certified- AAPC